Articles by Emmanuel Kenning
FCA research reveals AI usage levels among insurance consumers
When it comes to the future use of artificial intelligence, insurance ‘resonates the most’ with consumers who see ‘clear benefits’ in saving time, money and making better decisions, according to research commissioned by the Financial Conduct Authority.
FCA review finds ‘already consumer appetite for the use of agentic AI’
Artificial Intelligence may move insurance closer to the point of need and automate shopping and claims guidance, with impacts on intermediation and challenges for firms as they increase the level of AI autonomy.
FCA confirms broker funding bill to rise by more than average
The Financial Conduct Authority has confirmed the broking sector will pay 1.3% more in fees in 2026/27 compared to the current financial year.
FSCS compensation from broker pot slides back under £700,000
The Financial Services Compensation Scheme paid out £659,000 in the year ended 31 March 2026 for claims caused by the general insurance distribution class in which brokers sit.
SME underinsurance fears deepen
SMEs are increasingly worried about being underinsured as they cut back or cancel business insurance policies, but in a positive development, nearly one in three firms have started working with a broker in the past two years, and are starting to boost…
DCL survey pinpoints claims service in commercial motor as ‘key battleground’
More than two-thirds of commercial motor brokers say claims handling quality and risk management support decide where they place fleet business when premiums are broadly comparable, according to research by Direct Commercial Limited.
Bike broker Bennetts changes hands again as Hagerty swoops
Michigan-headquartered New York Stock Exchange listed Hagerty has signed up to buy motorbike specialist broker Bennetts from Lucida Group for £34m.
Markerstudy completes MGA sale to Saturn
Markerstudy Group has sold its managing general agent arm, Markerstudy Insurance Services Limited, to Saturn Holdings, in a deal first revealed by Insurance Age.
Policy Expert renews capacity with Bridgehaven
Personal lines specialist Policy Expert has renewed its capacity with Bridgehaven until the end of December 2029 in a partnership expected to support around £1.75 billion of premium.
Alasdair Stewart retires from Axa
Axa UK marketing and broker development director Alasdair Stewart has confirmed his retirement after 15 years with the insurer.
Acrisure UK CEO Mcilquham and CFO/COO Cross resign
Mark Mcilquham, CEO, and Katherine Cross, chief financial officer and chief operating officer, have resigned from their leadership positions within Acrisure’s UK business, a spokesperson confirmed to Insurance Age.
Covéa reveals GWP splits and CORs for 2025
Covéa Insurance has broken down the performance of its commercial and personal lines units in an update on the 2025 results confirming improved profitability in both.
Experts welcome FCA insurance rules simplification but urge further to go
Insurance specialists have endorsed the Financial Conduct Authority’s pincer movement to strip back the insurance rule book and get rid of ‘box-ticking’ exercises, but urged the regulator to go further.
CDL hits record revenue but downward profit drift continues
Software house CDL grew revenue by 3.5% last year to a new high of £66.76m. However, profit after tax slid again.
Ageas teams up with Top 100 broker on home
Ageas UK has joined the Source Insurance panel, in the latest of a string of home-focused expansion moves by the provider.
FCA continues on insurance rules flexibility path with further simplification proposals
The Financial Conduct Authority has opened a consultation which it claimed will strip “overlapping and outdated requirements” from its insurance rulebook.
Lockton wins Law Society Scotland account for further five years
Lockton has been reappointed by the Law Society of Scotland to administer and broker its Master Policy for professional indemnity insurance for a further five years having held the account for a decade.
Ardonagh launches new business
The Ardonagh Group has launched Axiiem, an insurtech business designed to connect data, distribution and capacity more intelligently across specialty insurance.
Employee-owned Thomas Carroll posts turnover growth but investments hit profits
Thomas Carroll has confirmed pre-tax profit dropped from £1.6m in 2024 to £1.3m last year citing it was driven by a “deliberate and significant investment programme”.
Bexhill grows again with new and existing brokers
Premium finance provider Bexhill UK expanded in the past year, growing with existing broker partners and adding more to its cohort of over 200, CEO Ravi Takhar told Insurance Age, as the specialist released its annual results.
Principal motored towards £7m turnover in 2025 ahead of multiple deals
Top 100 UK Broker Principal Insurance grew turnover by 4.4% and post-tax profit by 16.5% in the year-ended 31 October 2025, going on to seal three expansion deals.
FCA brings fighting financial crime under the microscope for brokers and insurers
The Financial Conduct Authority has pinpointed risk assessment, policies and procedures as areas for insurers and brokers to improve in the fight against financial crime.
Howden reveals revenue topped £3.5bn in 2025
Howden Group has posted £3.52bn of adjusted revenue for 2025, driven by organic growth and acquisitions.
Moorhouse founder Lyndon Wood returns to insurance market after five-year hiatus
Insurance industry veteran Lyndon Wood and his wife Raghad Wood have launched broking and managing general agent offering Ragado.