People
Blog: We’re at a turning point for insurance payments?
Paysafe’s Justin Fraser considers payment habits for insurance customers.
The top five stories of 2021
Insurance Age lists the five news stories that have been most popular this year, including updates on the BI saga, Intact's RSA takeover and David Williams' exit from Axa after 41 years.
Blog: How to make loss adjusters allies when a storm hits
Mark Pierce, of Criterion, walks through how brokers can work with adjusters to help HNW clients post-storm damage.
Blog: Product liability and fixed recoverable costs
Michael Samaan of Plexus law gets to grips with recent changes.
MIB appoints Mike Crane as chairman
Crane replaces Direct Line Group’s Steve Maddock, who has led the MIB board since 2014.
Hiscox names new group CFO
Paul Cooper is set to take over the role after Aki Hussain moves to become group CEO.
Meet Young Broker of the Year, Abigail Griffiths of MCE Insurance
In an interview with Insurance Age, the head of claims and UKBA winner tells us how she switched from fashion to insurance, her proudest achievement, and her plans for the future.
Prestige to make £3m investment in fresh brand
The brand will see 60 jobs made available in the provider's technical, product management, customer support, and marketing departments.
People Moves: 13 - 17 December 2021
Catch up with the latest personnel changes from the world of insurance.
Allianz names risk director for personal lines
José Morago, former group risk director at Aviva, will join the insurer following a series of management changes.
In Depth: Making ESG meaningful
Nadia Bagijn, of Travelers, explores how the insurance industry can help financial institutions lead the way
Blog: Making financial communication plain
Atlanta's Karen Hogg explains how using plain numbers can improve customer care.
Broking Success: A helping hand… or eight?
The Insurance Octopus director Helen Bush and Naz Keshavarzi, product and insurer relationship manager, tell Insurance Age all about how they make the business more accessible for the SME market and what the company’s journey has been like so far
Opinion: Remote working – what the FCA expects
PKF Littlejohn’s Richard Willshire explores how Financial Conduct Authority rules could impact on home and hybrid working
UK & International boss Scott Egan exits RSA
He will be succeeded by Ken Norgrove, who most recently worked as CEO of RSA Scandinavia.
Opinion: Covid-19, hybrid working and achieving a positive work/life balance
Mike Edgeley, Clear Group CEO, consider how brokers can find a better work/life balance as we move through the Covid-19 pandemic
People Moves: 6-10 December 2021
Keep up to the date with the latest industry moves.
Lycetts on track to triple profits in 2021
In an interview with Insurance Age, Lycetts boss Charles Foster speaks about the company’s growth strategy, changes in the agricultural sector, and plans for finding a new CEO.
E-Zee appoints Joe Sultana to board
He was formerly COO at software house Applied Systems.
Interview: Sara Fardon – Willis Towers Watson Networks
After taking home this year’s Achievement Award at Broker Expo 2021, Sara Fardon, managing director Willis Networks, talks to Insurance Age about her career in insurance and the value of broker networks.
Ardonagh Retail names chairman
Andy Higginson will join the broker's retail business, working closely with Ardonagh Retail CEO Ian Donaldson, Atlanta CEO Emma Rawlinson, and chief commercial officer Craig Ball.
People Moves: 29 November - 3 December 2021
Keep up to date with the latest industry moves.
Aviva takes new chief claims officer from Axa
Waseem Malik is joining Aviva in March 2022, replacing Dave Lovely who recently left the provider.
MS Amlin appoints first ever head of sustainability and ESG
Amir Sethu will be responsible for both the continued development and implementation of MS Amlin’s ESG strategy.