Claims
End of Year Review 2025: Granite Underwriting’s Jay Rennie
Jay Rennie, head of specialist products at Granite Underwriting, calls out the withholding of claims histories in the fleet space and dusts off the bucket hat, cagoule and samba trainers to spend an evening with Liam Gallagher.
Podcast: Reid and Clegg present Double Indemnity – episode four, Intact’s Ken Norgrove
Industry provocateurs Stuart Reid and Toby Clegg interview Intact Insurance CEO Ken Norgrove in the latest edition of Insurance Age’s Double Indemnity podcast series.
Allianz hails mini-fleet progress as NCD conversion returns to Acturis
Allianz will be rolling out mini-fleet through Bravo Digital Trader next year, Insurance Age can reveal, following on from reinstalling an NCD conversion service on Acturis via imarket business this month.
FCA updates on Premier Insurance Company administration
The joint administrators of Premier Insurance Company Limited plan to end policies on 1 December 2025, meaning customers must arrange alternative valid insurance cover for their vehicles, the Financial Conduct Authority has confirmed.
IFB appoints Zurich’s Clayton as chair
The Insurance Fraud Bureau has named Scott Clayton, head of claims fraud for Zurich, as chair, stepping into the role on 1 January 2026.
MGA Rokstone launches cyber unit
Managing general agent Rokstone has launched a cyber division, recruiting Debbie Hobbs who will join in 2026 following completion of her notice period.
Dishonest tactics
In this content, Hector Stamboulieh, in house counsel at ARAG Legal Services UK, sheds light on how “shotgun effect” allegations of fundamental dishonesty, now relatively common in personal injury claims, are starting to drift into clinical negligence.
ABI: fraudulent insurance claims topped £1bn again in 2024
The Association of British Insurers has revealed the value of detected fraudulent general insurance claims hit £1.16bn in 2024, up 2% from the previous year (2023: £1.1bn).
Meet the MGA: rrelentless
Looking to shift the agenda from reactive claims handling to proactive data-driven risk prevention, Gary Gallen, founder and CEO of the rradar group of companies, pictured, outlines his plans for its MGA rrelentless including product diversification and…
FSCS reveals early forecast of no broker levy in 2026/27
The Financial Services Compensation Scheme has indicated brokers will not have to pay a levy in 2026/27 which would keep the rate at zero for the fourth year in a row.
Biba welcomes government plan to move to ‘total signposting’ for insurance
The British Insurance Brokers’ Association has welcomed the Financial Inclusion Strategy from the government that outlines a new signposting initiative to help people find the most appropriate insurance.
Cyber claims payouts up 230% – ABI
Cyber claims payouts have increased 230% year-on-year to £197m in 2024, according to the Association of British Insurers.
Dark clouds over the landlord sector – why brokers must step up as trusted partners
With the framework governing landlord–tenant relationships due for a shake-up in 2026 and repossession times rising, Stephen Marshall, BDElite sales director, argues now is the time for brokers to deepen client relationships.
Brokers on the ‘frontline’ in tackling insurance fraud
Nearly one in five people (19%) believe it’s justifiable not to disclose the full truth on an insurance application – a figure that rises to 21% among those with motor insurance, research by Ageas UK has revealed.
Social media and underinsurance the main challenges facing HNW clients – TL Dallas’ Pullich
Caroline Pullich, head of private clients at TL Dallas, looks to relaunch its high net worth branding and work with the commercial team, as she cites underinsurance and social media as the biggest challenges facing HNW clients.
Allianz announces five-year deal partnership with telematics MGA
Allianz UK has announced a new partnership with Ticker, the specialist motor telematics managing general agent.
Product recalls: A consumer's guide
Under the Consumer Rights Act 2015, you have the right to a repair, replacement or possibly refund for goods which are not of satisfactory quality, fit for purpose and/or as described. This blog highlights what consumers should do if they have bought a…
Bonfire night: Rules & risks
With Bonfire Night fast approaching, Aditi Kanojia, paralegal at ARAG Law, sheds light on the laws surrounding private firework displays and Bonfire Night celebrations to ensure a safe and enjoyable experience for all.
Halloween & the law: What you need to know before the tricks begin
Halloween provides time for spooky fun, but it can also bring some unexpected legal questions. To help you avoid turning Halloween into a legal horror story, Sophia Ahmed, a paralegal legal advisor at ARAG Law, answers some of the most common questions…
London's Japanese Knotweed problem
Japanese Knotweed is now so pervasive that it’s become a major legal headache as well as an environmental one. This content highlights the environmental risks that Japanese Knotweed presents in London and the widespread legal implications for homeowners…
Four ways to limit disrepair claims from tenants
A common reason that tenants fall into rent arrears is because they're unhappy with the condition of the property and begin to withhold rent. Grace Hughes from ARAG Law, shares how you can best protect your agency and your landlord against an allegation…