Claims chief, Graham Gibson, insists that the closure and job cuts mainly affect personal lines as engineering and tech clients will see service improve.
The insurer is set to close its Bristol claims operation with a threat to 128 jobs as it reviews its claims business.
The insurers on the panel have been revealed as the insolvent business seeks to recoup a £30m rejected claim.
On the 1st May Simon Cooter effectively handed over the commercial and high net worth director baton at Covea to Carolyn Callan and became in his words ‘minister without portfolio’. At last week’s British Insurance Brokers’ Association Conference…
Net Promoter Score used for each question to look at customer satisfaction levels.
Brokers on the software house can now use the service in the event of an insurance dispute.
ACSO says portal, which is part of the Civil Liability Bill, has been "shrouded in secrecy".
The possible redundancies come amid a restructure and business “simplification” and follow 106 roles being placed at risk last month.
Consumer organisation asked car and home insurance customers to rate their claims experience, with The AA scoring lowest in the car sector and RSA being rated worst in home.
The scheme offers Waterlock technology and is supported by an app.
Product will provide brokers with access to prestige experts every step of the way.
ACSO says it aims to “de-toxify the so-called compensation culture”, with brokers reportedly being invited to join.
Service for fraud prevention has also developed a campaign to dissuade consumers from insurance fraud.
The feature is for delegated authority claims and available to brokers.
Loss assessor becomes associate member of the broker trade body.
Service is aimed at clients with a private or commercial motor or motor fleet policy.
Too large to benefit from government initiatives but too small to employ their own risk managers, mid-market businesses can inadvertently find themselves taking on unexpected levels of risk. As these businesses grow and face new and increasingly complex…
Insurer proposes changes to its claims team, affecting people in its Bournemouth, Ipswich and Leeds offices.
Axa introduces AI bots as Allianz focuses on injury claims handling.
Its deal with TopMark Group follows its acquisition of Direct Group’s claims function from Ardonagh Group.
Figures for Q4 2018 show 2.7% uptick.
Sector also made a contribution to the UK economy worth £29.5bn and paid close to £12bn in taxes, according to the ABI.
The experts share their views on SM&CR as well as diversity and inclusion.
The Central Bank of Ireland imposes the fine for regulatory breaches relating to large loss claims and accounting irregularities.