The report said the insurance sector could refocus its efforts towards building trust with its customers, particularly SMEs.
In Business Continuity Week, Ecclesiastical's Sarah Pearson, considers developing business resilience.
An insurance think tank has suggested that insurers would need to collect BI premiums for 150 years to make up for predicted global losses.
Broker Extra 2020: Brokers have faced significant challenges yet also gained some business benefits resulting from the Coronavirus pandemic. In a Broker Extra 2020 live-streamed session, an expert panel of brokers talked about their experiences.
In the 28th episode of Post and Insurance Age’s video series we gathered together an expert panel to discuss how employers manage the return to the office, given many staff members might have anxieties about the ‘new normal’ - not least travelling to and…
Insurance Covid-Cast episode 15: Has there been a rise in cyber threats and scams during Coronavirus lockdown?
In the latest episode of Post and Insurance Age’s video series we gathered together a group of cyber experts to discuss how hackers and scammers are using Covid-19 to prey on people’s thirst for knowledge and information at this time.
Insurance is an industry based on personal relationships and face-to-face meetings, how has the sector adapted to the changes imposed during the coronavirus crisis? Sam Barrett reports
Insurance Covid-Cast episode seven: Empathetic, sympathetic and offering strategic guidance – how brokers are managing clients in lockdown
In the latest episode of Insurance Post and Insurance Age’s new series of video casts brought to you while our journalists are in isolation lockdown we discuss how brokers maintain their ‘trusted adviser’ status during these difficult time.
Marcus Campbell and Graham Briggs of DAC Beachcroft discuss what brokers need to know to best protect their clients as the Covid-19 pandemic continues.
As the first working week of self-isolation comes to a close for many, Insurance Age content director Jonathan Swift looks at the stance brokers are taking in terms shutting up shop or keeping their branches open.
More than 70% of staff now work from home, and headcount is “typically less than 5%” at offices.
Losses for the group shrank as operating profit grew to £3.4m as broker reports 3.3% organic growth.
Updated: No interruptions to services are expected, but some staff are expected to remain at their offices.
Software house has also introduced measures to enable its clients to follow suit.
Insurer pledged no business interruption as it plans for employees to stay home on Wednesday 18 March.
Updated: The largest brokers in the UK revealed measures in place to protect staff and customers from coronavirus.
Market to test its readiness by invoking its emergency trading protocol.
The Digital Age of Insurance is here. For those who seize the opportunity of digital transformation, a substantial reward awaits.
In the wake of problems at SSP, many brokers are questioning their software providers’ robustness
There are huge amounts of data out there and it is now much easier for brokers to use and place business online – if only they were more aware of this
Continuity, not consolidation, will help secure a lasting legacy, with employees taking a greater share of the business – but it will need a mindset change, writes James Sharp
The British Insurance Brokers’ Association (Biba) has joined forces with the Cabinet Office and several other organisations to produce a new guide for SMEs.
This summer will provide a rare moment of regulatory tranquility, says Jill Hambley
New research has suggested that insurers are happy to provide premium discounts to companies that have business continuity plans in place.