CII New Generation group warns on customer trust as report highlights barriers

trust

A new report produced by the Chartered Insurance Institute’s (CII) New Generation Broking Group has found that building trust in the insurance sector is one of the industry’s ongoing problems, with customers finding it difficult to see the value of insurance.

Research carried out by the CII has suggested that insurance brokers could add huge value to SMEs. However, as consumers grow doubtful about the products and services available, brokers have to overcome quite a few barriers in order to

Only users who have a paid subscription or are part of a corporate subscription are able to print or copy content.

To access these options, along with all other subscription benefits, please contact [email protected].

You are currently unable to copy this content. Please contact [email protected] to find out more.

To continue reading...

You need to sign in to use this feature. If you don’t have an Insurance Age account, please register now.

Sign in
You are currently on corporate access.

To use this feature you will need an individual account. If you have one already please sign in.

Sign in.

Alternatively you can request an indvidual account here: