Insurance Age blog
The Blog Spot: Is high net worth the new black?
As the number of insurance products aimed at private clients rises Ida Axling asks whether brokers are headed towards the HNW side of the market.
Blog: Why trust is so important in insurance
Seb Maley, of Qdos Group’s insurance division, says brokers must work harder to build trust with their customers.
The Blog Spot: Time is money
Our InsurTech Futures campaign has been leading the way in highlighting the changes impacting the broker market.
The productivity gap
Biba’s Steve White argues that the heavy burden of regulation is stifling productivity for brokers.
Opinion: Processing data practices
CMS’s Ian Stevens writes on the incoming General Data Protection Regulations and the actions brokers should be taking
The Blog Spot: Dive in to diversity
As the Dive In Festival takes place for the third time Siân Barton outlines the benefits of a diverse workforce.
Innovation brings its own rewards
Are you recouping costs for research and development? Moore Stephens’ Eyad Hamouieh urges brokers to know their rights on innovation.
Brexit: Uncertainty highlights the importance of broker/insurer partnership
Stuart Ramsden of trade credit insurer Atradius argues that the combined resources of brokers and insurers offer a powerful tool in uncertain times.
Making a success of succession
Ataraxia’s Adam Boakes outlines some of the pitfalls of organising a smooth succession and warns brokers to take their time.
The Blog Spot: Deal or no deal - is the AA/Hastings tie-up really dead?
Hastings was in talks this summer about buying AA’s insurance business, or in their words forming a “partnership”. The talks have since stopped and the deal hasn’t happened.
Insurance Cares: Insuring customer journeys
Eric Leenders of UK Finance explains how developments in how banks help vulnerable customers prove that the insurance sector can achieve the same outcomes.
The Blog Spot: It’s right to raise awareness ahead of PPI termination date
Arnold Schwarzenegger is being paid a lot to warn people that the deadline for claiming PPI is fast approaching and Siân Barton agrees awareness should be raised.
The Blog Spot: Brokers beware worldwide cyber-crime has overtaken the drug trade
One data breach could cause huge reputational damage for a broker, what steps are you taking to protect your clients’ data?
Insurance Cares: Careful and sensitive communication helps vulnerable customers
MA Assist's Jorge Gonzalo details how sharing information between brokers and insurers can help customers.
The Blog Spot: The bright outlook for MGAs
MGAs argue they are more nimble and adaptable than traditional insurers, are they the future for the insurance sector?
Blog: Allianz and LV deal further proof that SME commercial is a tough nut to crack
Jonathan Swift looks back at the past decade and concludes the Allianz /LV deal is the latest evidence that the dominant incumbents have a iron-like grip on the UK SME market.
The Blog Spot: #20Now – Is it time for a campaign to raise IPT?
But it should come with a rather huge caveat.
Insurance Cares: Whatever it takes for the customer
Chris Cowen of Auger says customers have a right to expect more from their insurers and their approved suppliers when they most need them, especially following a flood.
The Blog Spot: Taking the opportunity amid big market deals
Siân Barton believes brokers should not fear the LV/Allianz deal and argues it is a chance to mine fresh opportunities.
Getting serious about cyber
CFC Underwriting’s Graeme Newman considers how public cyber attacks such as the WannaCry hack are helping brokers have the right conversations about digital crime with their clients.
Insurance Cares: Biba calls for signposting
Biba’s Graeme Trudgill explains why signposting is a key element of helping vulnerable customers access insurance.
The Blog Spot: A question of trust
Personal lines brokers are expected to build trusted relationships at a time when margins, especially in personal lines are squeezed and time is tight. But are these relationships becoming too transactional?
The Blog Spot: Consolidation and the independent broker
In a new wave of consolidation, what will happen to the small independent broker?
Case study: Insurance Cares
Judith Smith of the Charity for Civil Services outlines how Zurich has worked with the charity to help vulnerable members affected by the catastrophic events at Grenfell Tower.