Insurance Age blog
The Blog Spot: A question of trust
Personal lines brokers are expected to build trusted relationships at a time when margins, especially in personal lines are squeezed and time is tight. But are these relationships becoming too transactional?
The Blog Spot: Consolidation and the independent broker
In a new wave of consolidation, what will happen to the small independent broker?
Case study: Insurance Cares
Judith Smith of the Charity for Civil Services outlines how Zurich has worked with the charity to help vulnerable members affected by the catastrophic events at Grenfell Tower.
Insurance Cares: No customer is invincible
The CII’s Matt Connell argues that regulation isn’t the answer when it comes to treating vulnerable customers fairly.
Blog: BAME women in insurance
Judith Ugwumadu discusses being a Black, Asian and minority ethnic (BAME) woman in insurance and looks to the future for diversity in business.
Blog: When the Apple takes a bite out of you
Does Apple and Cisco’s move into cyber insurance herald the start of technology firms truly disrupting the insurance chain?
Be ruthless to become a broker of the future
Allianz Nick Hobbs argues that brokers need to go beyond the computer to secure their hold as technology and demographics transform the market.
Nice to be niche
Brokers can make a killing in niche lines if only they realise the opportunity is there. LV’s Michael Lawrence explains.
Insurance Cares: How to embed a caring culture into a workforce
Stephanie Smith of Allianz addresses how the workforce can be helped to understand the needs of vulnerable customers.
Opinion: Tim Holliday on the effects of the Ogden rate change
Tim Holliday analyses what the effect of the recent change in the Ogden rate to minus 0.75% will be for insurers and reinsurers, as well as what it could mean for brokers.
Are you in on the Act?
Ageas’ Rob Hopkins explains why the Enterprise Act can be a positive for the insurance sector.
Blog: Swinton - from high street hero to high street heartbreak
Insurance Age content director Jonathan Swift reflects on Swinton's latest branch closures and puts it in some historical perspective
Insurance Cares: Clarity or confusion
Sophie Timms, of Zurich, considers how T&Cs can confuse the vulnerable.
Editor's letter - April 2017
Championing change: Insurance Age’s new look with more business-useful information
Ogden – the symptom not the root cause
Pen Underwriting’s Nick Wright, argues that now is the time to address the root cause of commercial payouts with proper risk management and prevention of workplace accidents.
Why the sector needs to help vulnerable customers
The CII’s Ant Gould explains why the organisation is supporting Insurance Age’s campaign to help vulnerable insurance customers.
What SME brokers can learn from InsurTech start-ups
Jonathan Swift explains that brokers have a lot to learn from firms like Bunker, Cover Wallet, Embroker, and Next Insurance.
The Insurance Act six months on
Angus Duncan of Mayer Brown International examines how the Insurance Act is working in practice.
Top 5: Reaching the bombarded consumer
Sam Madden, director at Wiraya, explains why insurance brokers must consider new ways of reaching customers in an increasingly saturated communications environment.
2017 the year of innovation for insurance brokers?
Pegasystems’ Tony Tarquini, explains what innovations brokers need to be grabbing on to this year.
Brokers can benefit from disruption in 2017
Accenture’s John Cusano explains how brokers can take advantage of disruptive trends.
Will insurance brokers survive in the long run?
Insurance technology expert Risto Rossar says innovation will keep brokers alive and kicking.
InsurTech Futures: Blockchain and broking
Shân Millie explains why blockchain is important for the insurance sector and why brokers must pay attention.
What’s on the horizon for motor?
Mark Bacon, of ERS, weighs in on the thorny issue of motor rates and the risk to brokers of providers pulling out of the market or collapsing.