End of Year Review 2025: Claims Consortium Group’s Rob Stewart
Rob Stewart, commercial director at Claims Consortium Group, hails the surge of tech talent joining traditional broking groups and hopes for a ‘proper summer holiday’ next year.
What has been your insurance/broking related highlight of 2025?Seeing collaboration move from talk to action. Brokers, insurers and suppliers working as one team to improve the customer journey – that’s when claims really deliver.
What has been your biggest insurance/broking related disappointment of 2025?We are still too cautious about sharing data. When everyone sees the same picture, we can make faster, smarter decisions for customers. The will is there – we just need the courage.
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