Artificial intelligence (AI)
End of Year Review 2025: UKGI’s Jill Hambley
Jill Hambley, MD of the consultancy division at UKGI reflects on the shake-up at the FCA, the potential non-financial misconduct debacle at Lloyd’s, and shows an aptitude for using Gen Z terms.
End of Year Review 2025: Liiba’s Chris Croft
Chris Croft, the CEO of the London & International Insurance Brokers’ Association, describes the UK government’s financial services strategy as “depressingly insurer focused” and imagines an AI persona with a 1986 style perm in honour of footballer…
End of Year Review 2025: Alps’ Michelle O’Reilly
Michelle O’Reilly, managing director at Alps, expresses disappointment that whilst some parts of the market have talked a good game on innovation and customer care, they have not followed through; and predicts 2026 could be the year the Financial Conduct…
End of Year Review 2025: Flood Re’s Kelly Ostler-Coyle
Kelly Ostler-Coyle, director of corporate affairs, Flood Re bemoans the fact that not enough brokers are talking to clients about Build Back Better and pays respect to “the Welsh titan of the insurance industry” Amanda Blanc.
End of Year Review 2025: Open GI’s Neil Hart
Neil Hart, chief sales officer at Open GI, reflects on the ‘old chestnut’ that the cheapest cover isn’t always the best and suggests ‘His Highness’ as his darts alter ego for the World Darts Championship at Alexandra Palace.
End of Year Review 2025: VIPR’s Paul Templar
VIPR CEO and co-founder Paul Templar is impressed by the MGAs publicly committing to modernisation and brokers championing data transparency; whilst also paying homage to British mathematician Ada Lovelace.
End of Year Review 2025: Commercial Express’ Duncan Pritchard
Commercial Express founder and managing director Duncan Pritchard bemoans inconsistent claims service and suggests ‘Rizzilience: Confidence in a Changing Market’ for the 2026 Biba Conference theme.
Cyber insurer adds Deepfake Response Endorsement to policies
Cyber insurance specialist Coalition has added a new Deepfake Response Endorsement to its policies globally, including the UK, it has announced.
End of Year Review 2025: nCino’s Ashleigh Gwilliam
Ashleigh Gwilliam, director of insurance at nCino calls for more to be done to make insurance careers genuinely attractive to young talent and predicts AI will be handling first-pass underwriting decisions on at least 30% of SME commercial risks by the…
Two in five brokers expect telephone/in-person sales growth despite tech upsurge
Two fifths of brokers see growing in-person sales as distinguishing factor in an increasingly digital age, according to a survey of commercial and personal lines brokers by Open GI.
End of Year Review 2025: Corin Underwriting’s Andy Hurrell
Corin Underwriting CEO Andy Hurrell outlines the view a softening market rewards discipline; raises an eyebrow about the number of MGAs doubling down on scale over specialism; and advises rather than reacting to the crowd, back your underwriting…
End of Year Review 2025: Gambit Insurance Solutions’ Ajay Mistry
Founder and director of Gambit Insurance Solutions and co-Chair of iCAN Ajay Mistry believes small brokers need to be more assertive in the soft market and predicts at least one insurer will launch a product in which over 80% of the commercial…
End of Year Review 2025: Iprism’s Bradley Harmer
Bradley Harmer, chief commercial officer at Iprism, notes an influx of new capacity providers and MGAs entering an already saturated space and hails the promotion of Georgina Davis as a Zurich regional head at 28.
End of Year Review 2025: Ecclesiastical’s David Carey
David Carey, managing director of Ecclesiastical’s intermediary business applauds the £10m landmark reached by Insurance United Against Dementia, cautions against a one dimensional approach to risk pricing; and gets misty eyed about ‘Madchester’.
HNW brokers ‘one generation from closure’ if they fail to engage new wealth
Failure to engage with high-net-worth clients that fall within the ‘new wealth’ category could see brokers disappear within a decade, unless they change their traditional mindsets.
Software provider Insly strengthens UK presence
Software provider Insly has bought Socrates Systems, a UK-based insurance technology company, to strengthen its UK presence.
Open GI CEO Badley outlines plan to attract more insurers to its panel
Open GI CEO Simon Badley has promised insurers it will make its brokers easier to deal with and more efficient to attract further providers onto its panel.
UK businesses more likely to rely on brokers for risk management than global peers
UK businesses are more likely to rely on brokers to identify major risks (78.3%) compared with global counterparts (55.7%), according to a new survey.
New Covea UK CEO Laurent promises consistency to brokers
Xavier Laurent has promised consistency will be key for Covea UK as he takes over the CEO role, with the insurer looking to leverage its current product set - rather than build new ones - to deliver profitability.
Blog: The EU–UK AI regulation gap and its implications for UK insurance brokers
As artificial intelligence regulations diverge between the UK and EU, Claud Bilbao, regional vice president for underwriting and distribution at Cowbell UK, discusses the importance of understanding AI usage to advise clients effectively, highlighting…
Zurich strengthens fraud defences with AI
Zurich Insurance has partnered with Quantexa to increase the power of its real-time fraud detection via an artificial intelligence-enabled platform.