Broker documentation - from pillar to post

Are other brokers around the country experiencing the same problems that we are with post being sent...

Are other brokers around the country experiencing the same problems that we are with post being sent to us by insurers?

In particular, we have noticed over the last few months that we have not been receiving renewals and mid-term documentation sent to us using a courier service. We spend a great deal of time chasing up documents, requesting duplicates and then very often requesting them again. We usually now make a special request that these be sent via Royal Mail, rather than by courier.

It seems

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