Personal
Turnover and profits soar at Avantia in 2022
Home insurance specialist Avantia achieved double-digit growth in turnover and profits in 2022.
FCA research shows brokers outperforming financial services on Consumer Duty understanding
Detailed research by the Financial Conduct Authority has revealed brokers are ahead of the financial services industry on almost all metrics of Consumer Duty understanding.
FCA orders DLG to compensate any customers short-changed on total loss motor claims
The Financial Conduct Authority has ordered Direct Line Group to compensate any customers who have been short-changed on settlements for their written-off vehicles.
EY pegs UK motor NCR at decade worst 109.5%
The UK motor insurance market experienced its worst performing year in a decade in 2022, with further losses expected this year, according to EY’s latest UK Motor Insurance Results report.
Start-up broker boss eyes big growth amid property sector turbulence
The boss of a new property broker believes customers need faster service than ever amid the current issues facing the property market.
JMG strengthens in southern England with further Southampton buy
JMG Group has bought commercial insurance broker GR Marshall, its second deal in Southampton this year.
Partners& grows in Scotland with Hart Insurance Brokers acquisition
Partners& has extended its geographical presence through the central belt of Scotland, adding Hart Insurance Brokers.
Saga reveals fall in broking policy sales
Over-50s specialist Saga has reported a 7% drop in home and motor insurance policy sales in its broking division despite customer retention ticking up from 83% to 85%.
Academy Insurance updates on sale after deal fell through
Personal lines specialist Academy Insurance Services’ shareholders are going through due diligence in a sale process, according to a filing at Companies House.
HNW underinsurance an increasing concern for brokers
Research by Ecclesiastical has revealed that a growing number of brokers believe there is a problem with underinsurance in the high-net-worth market.
Blink partners with broker on parametric travel cover
Blink Parametric and Lloyd’s broker Newpoint Insurance Brokers have partnered to launch a suite of bespoke online travel insurance products using a real-time parametric flight delay solution for eligible travel insurance policyholders.
Blog: Homing in on high-net-worth claims
Quality service, especially for claims, should not be lost in any efficiency drive when it comes to expansion in the high-net-worth space, warns Simon Loerns, director of specialist services at Woodgate & Clark loss adjusters.
Liberty Mutual keeps Hughes in near £2bn assets sale to Generali
Liberty Mutual Insurance has held on to Northern Ireland-based broker Hughes Insurance as it struck a deal to sell its personal lines and small commercial operations in Western Europe to Generali for €2.3bn (£1.97bn).
Ceta Insurance posts 24% turnover growth for 2022
Niche personal lines and SME specialist Ceta Insurance grew turnover by 24.3% in the year to 30 September 2022.
Watch the UK Broker Awards 2023 shortlist video now
All the entries have been reviewed and judged, and today Insurance Age can reveal the great firms that have made the 2023 UK Broker Awards shortlist.
FOS insurance complaints rise 19.9%
The Financial Ombudsman Service opened 39,730 new insurance cases in 2022/23.
Insurtech Lumun pivots to becoming broker and MGA
Insurtech Lumun has pivoted to starting up as a broker and managing general agent specialising in non-standard motor.
A-Plan posts double digit revenue and profit growth for 2022
Personal lines specialist high street broker A-Plan grew turnover by 22% and pre-tax profit by 20% in the year to 30 September 2022.
Buyers circle up-for-sale UK motor capacity provider Accredited
Accredited is in a sale process with a number of buyers interested in purchasing the business, owner R&Q has confirmed.
Oxbow Partners forecasts motor market COR of 106.1% in 2023 and 100% in 2024
Oxbow Partners has predicted a combined operating ratio for the UK personal lines motor market of 106.1% in 2023, improving to a break even point of 100% in 2024.
Turnover ticks up but profits down at SEIB in 2022
SEIB Insurance Brokers grew revenue by 1% to £12.4m in 2022, a year that concluded with it becoming part of Lloyd & Whyte.
New MGA Capacity Insights targets travel and consumer markets
Managing general agent Capacity Insights has launched in the UK accident and health insurance market with a particular focus on travel, health, dental and personal accident schemes.
Arag tops £60m GWP as profits return to £500,000
Legal expenses insurer Arag broke through the £60m gross written premium barrier in 2022, building on the previous year’s growth when it topped £50m for the first time.
Build Back Better? More needs to be done first to make clients aware of risks
As trusted local experts, brokers are well positioned to make customers and clients aware of flood risks and help them better prepare, asserts Ian Gibbs, national technical manager, Sedgwick.