Allianz tops Brokerbility insurer service survey
Allianz has been awarded the highest overall satisfaction rating with a score of 74.9% in the latest survey of members by Brokerbility.
The insurer also scored 76.04% for its claims service, again coming top of the claims table, and 73.75% for its underwriting service, according to Brokerbility brokers.
It is the first full survey from Brokerbility since 2019 due to the Covid-19 pandemic.
The results saw Aviva hot on Allianz’s heels with an overall score of 73.23%. Aviva also came top in the underwriting section of the survey achieving 75.11%. The insurer scored 71.36% for its claims proposition.
NIG took the bronze on
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