Making your own way in the world

With First Assist having just completed its first year as a fledgling company, Michelle Worvell speaks to Tim Ablett about how he managed to put his own stamp on the company

Regulation Q&A

With the deadline for Financial Services Authority (FSA) applications looming, brokers are running o...

Looking forward to the best of Brit

Neil Eckert is optimistic about the potential for Brit as it embraces new technology and forges broker partnerships. As he tells Michelle Worvell, he is looking to the long term

Focus on basics and stop the rot

A fiery Jonathan Davey refuses to pull his punches as he talks to Michelle Worvell about the poor service that brokers have had to put up with and the recent impact of FSA regulation

Training Q & A

Epping broker J&M has recently developed an extensive training programme for new recruits as well as...

Networks Q&A

Welcome to the new regular Broker Q&A feature launched this month in the new look Insurance Age. Eve...

The Marsh of progress

Marsh UK's recently-appointed chief executive, Bruce Carnegie-Brown, is forthright about the value of commercial insurance - and an advocate for a better approach to risk management, he tells Michelle Worvell

Bridging the broker divide

Peter Cullum, executive chairman of TUG and the Folgate Partnership, talks to Michelle Worvell about the business models his companies have adapted and the importance of the 'value' triangle

Directing the directors

Recent legislation has seen added responsibilities placed on executive and non-executive company directors. George Cox, director general of the Institute of Directors, says his organisation is well-placed to offer assistance to concerned brokers. Diane…

On the Royal road to success

Despite recent bad press, Royal & SunAlliance is hitting its targets for reshaping the business, says Peter Webster, UK director of commercial. Diane Smyth reports on its long-term strategy for success

The future's bright for brokers

Eric Galbraith, former managing director of Hill House Hammond, talks to Michelle Worvell about why he feels the broking sector has the tools it needs to stay one step ahead of the competition

John Parker - Lobbying for industry change

John Parker prides himself on the Association of British Insurers' good relationships with the government and the Financial Services Authority, and says the organisation uses its status to reflect the insurance industry's opinion. Nicolle Farthing reports

A focused approach

Francois-Xavier Boisseau, new managing director of Groupama Insurances, explains to Michelle Worvell why he believes that understanding brokers' needs is key to successfully implementing the company's strategy

Ruse's rules

Jon Guy talks to Phil Ruse, head of Allianz Cornhill Legal Protection - a man with great hope for the legal expenses sector, and little sympathy for those who complain about the rise of the so-called 'compensation culture'

Will the cycle be unbroken?

Royal & Sun Alliance UK chief executive Duncan Boyle is bullish aboutthe future for his company - but is less excited than many of his peersabout the strength and extent of the current hard market, as he tells JonGuy

Youth and age

One of the biggest challenges facing the industry is the search fornew talent. St Paul launched a three-year 'apprenticeship' scheme lastOctober and Insurance Age will be following the progress of the youngpeople on it, highlighting the issues that…

Not just an adjuster

Capita Insurance Services has grown into a company capable of providing a complete outsourced claims management service, MD Bill Dye tells Jon Guy

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