Candles, craft, coffee and cover - how one broker is mixing it up to make a mark

Dr John Mitchell speaks to Jonathan Swift about his venture Wessex Business Services, an insurance broker – although not in name - with quite a few interesting side lines from scented candles to hot desking spaces.

Last week I suggested that insurance should go back to its coffee shop roots.

In a blog I recommended high street brokers perhaps look to offer more than insurance cover to resonate better with their local customers and become focal points in their communities

Soon after it went live I was contacted by an insurance broker who is already doing exactly that, so I caught up with Dr John Mitchell, the managing director of Wessex Business Services, to discuss what he is doing and what others could