Broking success: Melanie Burns, Profile Insurance Services
▶ How did you come into insurance?
I was a supervisor at Marks & Spencer. I had no idea about insurance but ended up helping a friend with a life business who wanted to start a general broker. I phoned clients and asked when their motor and home was due for renewal. I also learnt about things like motor trade.
Spurs and Arsenal trained around the corner, I’m talking 25 years ago. In those days players weren’t going out at lunchtime and having a tattoo done, they were buying cars.
There were
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