CMA urges regulators to put "strong remedies" in place to end loyalty penalty

dual pricing

The Competition & Markets Authority (CMA) has called on regulators to put in place sufficiently strong remedies to tackle dual pricing.

The government body has published an update outlining the progress made since Citizens Advice lodged its super-complaint about the loyalty penalty in September 2018.

It stated that while it has seen some positive activity, the work in the five identified markets, which include home insurance, is “far from complete”.

The CMA commented: “We recognise that the

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