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Aviva on top again in Brokerbility satisfaction survey

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Axa and RSA take joint second place.

Aviva has taken the top spot for overall customer satisfaction for the second time this year in Brokerbility’s bi-annual member survey, according to the network.

The latest edition of the Brokerbility Insurer Satisfaction Survey found that Axa and RSA took joint second place, while AIG achieved the highest overall improvement score.

Aviva grabbed the top spot from Allianz earlier this year. Axa has previously held the position for many years.

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The survey includes Brokerbility’s

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