FSA responds to requests for help

The Financial Services Authority (FSA) has responded to requests from the general insurance industry for help on the new rules on inducements and managing conflicts of interest which apply to insurers and intermediaries under general insurance regulation. Chief executive John Tiner said: "We are writing to trade associations with further guidance which aims to help firms determine how inducements can operate unfairly and lead to conflicts of duty that firms owe to their customers. We may lat