Insight
Zurich invests in empathy training to deepen broker relationships
Zurich UK has invested in over 1,300 hours of relationship training for 155 regional underwriters to build deeper relationships with brokers, as head of retail David Nichols revealed this is “not your classic textbook classroom training”.
TL Dallas turnover up 17% in 2024 with organic and acquisition growth
TL Dallas has posted a 17% rise in turnover to £15.24m in 2024, but investment costs trimmed the post-tax profit.
Motor broker The Green Insurer closes
The Green Insurer has closed to new and renewing customers after launching in December 2023 claiming to be the UK’s first truly green car insurance broker.
Allianz confirms motor trade staff consultation amid offshoring move
Allianz is holding a consultation process with staff as it changes its motor trade business with a new centre of excellence for underwriting in the UK alongside a team for non-complex renewals in Trivandrum, India, Insurance Age can reveal.
HDI UK & Ireland appoints director of liability joining from Axa XL
HDI UK & Ireland has hired Tom Potter as director of liability.
Broker Expo Countdown 2025: Arch’s Stuart Danskin
As we count down to Broker Expo next week, we caught up with Stuart Danskin, director of underwriting for the Arch Insurance UK regional division, who shares his top advice for brokers wanting to place specialist liability business and insights on Arch’s…
Markerstudy reveals £300,000 bill for Hughes ‘bargain purchase’
Markerstudy only paid £300,000 for Northern Ireland broker Hughes Insurance Services, in a deal labelled ‘bargain purchase’ resulting in a £26.3m gain.
Howden opens West Sussex office
Howden has opened an office in Burgess Hill, West Sussex, following the appointment of Joe Clarke as branch director.
Taskforce to look at rising costs of motorsport that pose ‘serious challenge’ to future
The Fédération Internationale de l’Automobile, the global governing body for motor sport and the federation for mobility organisations worldwide, has launched a new taskforce to provide clarity on motor sport insurance and the impact of its rising costs.
Research finds only 7% of UK properties correctly insured
RebuildCostASSESSMENT.com has reported only 7% of UK properties are insured accurately with 70% of properties underinsured and 23% overinsured.
People Moves: 22 – 26 September 2025
Follow the latest personnel moves in insurance.
Xavier Laurent to succeed Georges De Macedo as Covéa boss
Xavier Laurent is to succeed Georges De Macedo as UK CEO of Covéa after a three-month handover, the insurer has confirmed.
Brokers the primary line of defence against underinsurance – Consumer Intelligence
Brokers are the “primary line” of defence against underinsurance, with technology implementation strategic to automate low-value tasks and free up time for client education, according to a report by Consumer Intelligence exclusively revealed by Insurance…
Markerstudy boosts revenue and trims post-tax loss in Atlanta deal year
Markerstudy Group Holdings has posted a reduced loss of £141.7m for 2024, as revenue grew and Ebitda turned positive in a year it took over personal lines broker Atlanta.
QBE promotes Wilkinson to succeed Bickers in motor trade
QBE has promoted Hannah Wilkinson to underwriting manager of motor trade in the UK, effective 1 October.
Edinburgh regional review: Brokers push forward despite lack of physical insurer presence
Despite zero insurer presence in Edinburgh, brokers are still optimistic for the Scottish capital city as recruitment and a tougher economic climate are cited as the main the challenges.
Patons Insurance expands in motor trade with new team
Patons Insurance has created a dedicated team to focus on motor trade as part of its ongoing growth strategy.
Broker partners with GB Snowsport ahead of Winter Olympics
McGill and Partners has partnered with GB Snowsport, the national governing body for elite British snowsports ahead of the Winter Olympic and Paralympic games in February and March 2026.
Lucida posts reduced turnover in year before Moorhouse sale
Top 100 UK broker Lucida has reported a 14.6% fall in turnover to £40.67m, with a mixed picture on profitability across its divisions in 2024, the year before it struck the deal to sell Moorhouse.
Ecclesiastical boosts UK and Ireland GWP in half-year with ‘strong’ underwriting profit
Ecclesiastical grew gross written premiums in the UK and Ireland by 6.9% in the first half of the year to £227.2m, as it kept the combined operating ratio below 90%.
DCL launches next phase of broker portal
Direct Commercial has enhanced its broker portal, claiming the update gives brokers faster control, increased efficiency, sharper insight and less admin.
MGA rolls out product to tackle rise in pothole claims
Incorporated Insurance Group (IIGL), part of Avid Insurance, the specialist managing general agent, has secured new capacity as it targets groundworkers.
Zurich pushes regional campaign for mid-market offering
Zurich has launched a regional campaign highlighting the insurers mid-market offering with 140 billboards on show in areas where key brokers operate, along with 50 billboards in London.
FCA claims it is already overseeing changes following Which? super-complaint
The Financial Conduct Authority has highlighted it has already identified issues that need to be fixed in the home and travel insurance market and is focused on making sure the changes required are made following Which? filing a super-complaint.