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E-Trading

Bennetts expansion.

Bennetts GB is expanding its direct division with a flagship call centre in Worcester, due to open m...

Lacklustre summer.

Despite the fact that we are having a typically lacklustre summer, it would appear that some in the ...

Hunting out a marketeer.

Q: We want to recruit a telephone marketeer for a new product campaign to generate sales leads for us. Could you advise us on what type of personality and skills profile we need to aim for?

E-commerce Watch.

People's Choice, the motor insurance telebroker, has launched a website. The site guarantees it w...

In for a bumpy ride.

The recent ruling of the House of Lords on the Dimond v Lovell case has been a blow to many credit hire companies who could now face an uncertain future, according to David Fanning.

When size matters.

Insuring small businesses can be time consuming and is not always profitable. However, brokers and intermediaries are seeing the value of using new technology to write the business and increase efficiency, says Simon Threadgold.

Safe haven.

With the threat of burglary a very real consideration for every household in the UK, there are many precautions that property owners can take - without turning their homes into fortresses. And brokers are always happy to give advice.

Revving up the cover.

Motor assistance is an important feature of the claims process, in fact so great is its attraction for customers, that insurers might start to market cover on the back of the assistance service. Andrew Newman explains.

Right rate for the job.

Insurers have long been concerned about the costs and reliability of contractors. Mike Oastler asks whether repair networks are the answer.

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