Consumer Duty
Why The Mills Review is the AI starting pistol for brokers
Most coverage of The Mills Review, published on 6 July, has focused on what it does not do. There is no new AI rulebook, no new obligations and nothing specific to implement. But that somewhat misses the point, writes Robin Knowles, compliance consultant at UKGI.
Experts welcome FCA insurance rules simplification but urge further to go
Insurance specialists have endorsed the Financial Conduct Authority’s pincer movement to strip back the insurance rule book and get rid of ‘box-ticking’ exercises, but urged the regulator to go further.
FCA continues on insurance rules flexibility path with further simplification proposals
The Financial Conduct Authority has opened a consultation which it claimed will strip “overlapping and outdated requirements” from its insurance rulebook.
House of Lords committee launches home and travel insurance regulation inquiry
The House of Lords Financial Services Regulation Committee has launched an inquiry into the regulation of the UK’s consumer insurance market, and has called for submissions.
News analysis: Why are more brokers competing for brand and affinity partnerships?
A number of brokers have recently announced tie-ups with household brands to distribute insurance. Ida Axling explores the benefits these affinity deals bring for intermediaries and their partners, and the prospects for future growth in the brand…
FCA sets four targets in its inaugural regulatory priorities report
The Financial Conduct Authority has issued its first regulatory priorities report for insurance as it switches away from penning portfolio letters.
FCA calls on insurance companies to “engage early and often”
There are no new market wide interventions needed to drive positive progress, according to Sarah Pritchard, deputy CEO at the Financial Conduct Authority, as she called on the industry to engage.
No price cap or zero interest order plans from FCA on premium finance
The Financial Conduct Authority has confirmed it will not introduce a price cap or order that premium finance is provided without interest, as it published its final report.
Blog: How the regulatory axe could fall in 2026
Isabella Macfarlane, head of London Markets at Insurance Compliance Services, explores how the Financial Conduct Authority may address its priorities in 2026.
Blog: Can Biba sustain the momentum?
Biba's CEO, Graeme Trudgill, has hailed the organisation’s 2025 Manifesto as “the most successful one Biba has ever undertaken”. The question now is whether the trade body can maintain this impetus amid ambitious aspirations.
End of Year Review 2025: Percayso’s Chris Traill
Chris Traill, account director at Percayso Inform, is happy the market is leaning harder into data-driven segmentation rather than just chasing the cheapest headline rate; but adds even with Consumer Duty, there are still examples of poor communication…
Mindful placement in a soft market – why discipline still matters
Soft markets demand sharper thinking to avoid a false sense of security and complacency, argues John Dunn, managing director of distribution and market management at The Clear Group and Brokerbility.
With Brewis and Mills gone, what can brokers expect from the FCA in 2026?
Compliance experts are hoping for a slowdown and simplification of rules from the Financial Conduct Authority throughout 2026 following Matt Brewis and Sheldon Mills exit from the regulator. Rosie Simms reports.
End of Year Review 2025: Uinsure Group’s Martin Schultheiss
Martin Schultheiss, Uinsure group managing director, wishes the last 12 months had seen a more stable economic landscape and predicts embedded insurance will be the norm rather than the exception by the end of 2026.
Blog: Stick to what you know
Brokers have pushed back against the idea of self-regulation. Sticking with the Financial Authority is indeed the way forward to keep consumer trust, argues Rosie Simms.
‘Short-changed’ motorists getting £200m claims payments boost – FCA
The Financial Conduct Authority has estimated 270,000 motorists will get £200m in compensation for historic insurance claims that were underpaid.
Specialist insurer cites ‘consumer duty’ as it sells renewal rights to broker
Hagerty International has purchased the renewal rights of specialist classic car insurer Gilbart-Smith Associates.
No broker commission bans or compulsory 0% APRs on premium finance, says FCA
The Financial Conduct Authority has confirmed it is not going down the route of banning broker commission in premium finance and will not be forcing a 0% annual percentage rate or bringing in a single level market-wide cap.
Biba calls for regulation ‘reset’ in open letter to Chancellor
Graeme Trudgill, CEO of the British Insurance Brokers’ Association, has called for bold action from the UK Chancellor to reset regulation for a more proportionate framework.
Axa’s Walker and Aviva’s Storah tackle monthly payments, flooding and Consumer Duty in parliamentary session
Jon Walker, CEO of Axa Commercial, has highlighted the valuable service of pay monthly options, and urged the government to increase flood defence spending, in a parliamentary session held earlier this week.
FCA strips back insurance rule book
The Financial Conduct Authority has laid out plans to remove outdated or duplicated requirements from its insurance rule book, after it asked what improvements could be made.