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Consumer Duty

Q&A: Michael Sicsic, managing director of Sicsic Advisory

Michael Sicsic, the founder and MD of Sicsic Advisory, tackles whether the Financial Conduct Authority is as active in the market as ever, what the regulator is pushing for on premium finance, and poses the key question brokers need to be ready to answer.

Why The Mills Review is the AI starting pistol for brokers

Most coverage of The Mills Review, published on 6 July, has focused on what it does not do. There is no new AI rulebook, no new obligations and nothing specific to implement. But that somewhat misses the point, writes Robin Knowles, compliance consultant…

Blog: Can Biba sustain the momentum?

Biba's CEO, Graeme Trudgill, has hailed the organisation’s 2025 Manifesto as “the most successful one Biba has ever undertaken”. The question now is whether the trade body can maintain this impetus amid ambitious aspirations.

End of Year Review 2025: Percayso’s Chris Traill

Chris Traill, account director at Percayso Inform, is happy the market is leaning harder into data-driven segmentation rather than just chasing the cheapest headline rate; but adds even with Consumer Duty, there are still examples of poor communication…

Blog: Stick to what you know

Brokers have pushed back against the idea of self-regulation. Sticking with the Financial Authority is indeed the way forward to keep consumer trust, argues Rosie Simms.

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