FCA issues fresh warning on broker remuneration
Regulator issued new guidance on how brokers and providers can best serve customers.
The Financial Conduct Authority (FCA) has warned brokers regarding remuneration practices.
Guidance published by the FCA yesterday (19 November) stated that remuneration – including commission, profit sharing, fees and other benefits – should be collected in accordance with the ‘customer’s best interests’ rule.
The regulator highlighted that this rule bars remuneration which incentivises a broker to offer a product that is not consistent with a customer’s needs or a product where remuneration
Only users who have a paid subscription or are part of a corporate subscription are able to print or copy content.
To access these options, along with all other subscription benefits, please contact info@insuranceage.co.uk or view our subscription options here: https://subscriptions.insuranceage.co.uk/subscribe
You are currently unable to print this content. Please contact info@insuranceage.co.uk to find out more.
You are currently unable to copy this content. Please contact info@insuranceage.co.uk to find out more.
Copyright Infopro Digital Limited. All rights reserved.
As outlined in our terms and conditions, https://www.infopro-digital.com/terms-and-conditions/subscriptions/ (point 2.4), printing is limited to a single copy.
If you would like to purchase additional rights please email info@insuranceage.co.uk
Copyright Infopro Digital Limited. All rights reserved.
You may share this content using our article tools. As outlined in our terms and conditions, https://www.infopro-digital.com/terms-and-conditions/subscriptions/ (clause 2.4), an Authorised User may only make one copy of the materials for their own personal use. You must also comply with the restrictions in clause 2.5.
If you would like to purchase additional rights please email info@insuranceage.co.uk
More on Regulation
Broker pot FSCS compensation ticks up to over £700,000
Claims against the general insurance distribution class, in which brokers sit, resulted in the Financial Services Compensation Scheme paying out £722,000 in the year ended 31 March 2025.
CII members give thumbs down to FCA CPD proposal
The Chartered Insurance Institute has found significant opposition to the Financial Conduct Authority’s proposal to end the requirement for insurance employees to do a minimum of 15 hours training and development a year.
Brokers brought into scope of FCA’s bullying and harassment misconduct rules
The Financial Conduct Authority is extending the scope of serious bullying and harassment in financial firms qualifying as misconduct to around 37,000 regulated firms, including insurance brokers.
FCA confirms £38.8m broker fees for 2025/26
The Financial Conduct Authority has confirmed brokers will contribute £38.8m to its £783.5m budget for 2025/26.
Whistleblowing to FCA tops 1100 again in 2024/25
The Financial Conduct Authority received 1,131 whistleblowing reports in 2024/25, in line with the 1,124 the year before.
Sarah Pritchard named first FCA deputy CEO
The Financial Conduct Authority has promoted Sarah Pritchard to the newly created role of deputy CEO.
FCA opens to applications for firms to experiment with AI in ‘supercharged sandbox’
The Financial Conduct Authority has confirmed the launch of its “Supercharged Sandbox” to help firms experiment safely with artificial intelligence to support innovation.
FCA looks at removing further unnecessary data reporting
The Financial Conduct Authority is proposing to remove unnecessary data reporting, in a move it said will benefit nearly all firms, help to reduce burden and unlock economic growth.