Financial Conduct Authority (FCA)
The Financial Conduct Authority is the conduct regulator for 59,000 financial services firms and financial markets in the UK and the prudential supervisor for 49,000 firms, setting specific standards for 19,000 firms.
FCA data reveals fall in complaints in second half of 2018
Regulator says total amount of complaints about financial services reached 3.91m, with PPI making up 40%.
Brexit and customer fairness dominate FCA 2019/20 plans
The regulator’s Business Plan revealed a focus on “fair treatment for existing customers” amid dual pricing investigation and warned orderly transition post-Brexit is an “immediate priority”.
Experts urge brokers to look over remuneration after FCA warning on GI distribution failings
Compliance specialists say brokers need to look at the distribution chain and make sure they act in the best interest of the customer.
FCA proposes £537.7m fee budget for 2019/20
The figure is a 2% increase on last year’s with £29m to come from general insurance mediation.
FSCS names Caroline Rainbird as new CEO
She replaces Mark Neale who announced last year that he was to leave in May after nine years in the role.
FCA warns brokers to be ready for SM&CR
The regulator urged brokers to prepare early for the regime which comes into force on 9 December this year.
Podcast: The top five news stories of the week
Which articles were brokers most interested in for the week commencing 8 April 2019?
Quizzical questions: 12 April 2019
Test your knowledge of the week's news with our topical quiz.
FCA bares teeth at GI firms over treatment of customers
A "dear CEO" letter warned the GI market that the regulator will be monitoring firms to ensure they are conforming to relevant rules and meeting its expectations.
Citizens Advice slams home insurers in dual pricing report
Charity calls for the FCA to identify concrete solutions to the loyalty penalty as part of its insurance market study, after survey reveals home insurers make 100% of their profits from loyal customers.
FCA warns firms to take action on GI distribution failings
Regulator will "not hesitate to intervene" where brokers and insurers are failing to consider value to customers.
Insurance Cares: Biba supports FCA’s update on extended travel signposting
Regulator updates guidance in terms of travel insurance for individuals with pre-existing medical conditions.
FCA begins regulating CMCs
Regulator aims to drive up standards in the sector as more than 900 claims management companies apply for authorisation.
FCA confirms no deal Brexit rules
Rules have been approved by the Treasury and will come into force on exit day if the UK leaves the EU without a deal.
Blog: Beware of the FOS
Ian Mason, of Gowling WLG, considers the impact of the compensation limit increase to £350,000.
Quizzical Questions: 22 March 2019
Test your knowledge of the week's news with our topical quiz.
FCA urges firms to apply for TPR and FSCR ahead of Brexit
Regulator calls on financial services market to submit applications before 28 March.
Quizzical questions: 15 March 2019
Test your knowledge of the week's news with our topical quiz.
FCA fines The Carphone Warehouse £29m for mis-selling insurance
Huge penalty levied by the watchdog after a whistleblower sounded the alarm and the FCA launched an investigation which found firm failed to train staff to give suitable advice.
Dual pricing: Working group investigates loyalty penalty
The Competition & Markets Authority has set up a panel to explore how its recommendations are being implemented.
FCA increases Financial Ombudsman Service compensation limit to £350,000
The change will see the limit go up from £150,000 from 1 April and could keep going up annually.
Broker Summit 2019: FCA addresses “hideous” clone brokers
Economist Vicky Pryce also shared some insight around how the economy could perform following Brexit.
Industry urged to tackle dual pricing
Citizens Advice calls for dual pricing discussion to “begin from the assumption that pricing differences are unfair” at Parliamentary meeting of regulators and trade bodies.
FCA finalises no deal Brexit guidance
Regulator clarifies rules around Gibraltar-based firms.