ABI slams FSCP's proposed automatic-upgrade rule to tackle dual pricing

complaint

The Financial Services Consumer Panel (FSCP) has asked the Financial Conduct Authority (FCA) to consider introducing an automatic-upgrade rule to tackle dual pricing.

The organisation stated that the plan would either require a firm to automatically upgrade its customers into its best available product or offer them a choice of better quality.

But the Association of British Insurers (ABI) has criticised the proposal, stating that it carries the risk that customers will be moved onto policies

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