Government urges regulators to work together to help vulnerable customers

Houses of Parliament

The House of Commons Committee of Public Accounts has urged regulators in the financial services, water, energy and telecoms sectors to work together to prevent consumers being exploited.

The committee argued that the regulators in these sectors have a statutory responsibility to protect the interests of customers, particularly vulnerable consumers.

It detailed that the problems faced are often the same across all sectors – difficulty with switching to better deals, paying bills, mounting

Only users who have a paid subscription or are part of a corporate subscription are able to print or copy content.

To access these options, along with all other subscription benefits, please contact [email protected].

You are currently unable to copy this content. Please contact [email protected] to find out more.

To continue reading...

You need to sign in to use this feature. If you don’t have an Insurance Age account, please register now.

Sign in
You are currently on corporate access.

To use this feature you will need an individual account. If you have one already please sign in.

Sign in.

Alternatively you can request an indvidual account here: