CEO Penny James comments on the provider's Covid-19 strategy as COR improves but in-force policies reduce.
The Brolly team, including founder Phoebe Hugh, is set to move across to Direct Line once the deal is completed.
COR deteriorated to 92.2% as provider says results were impacted by Ogden and restructuring costs.
The Insurance Age team chat about the most popular news stories of the week.
The provider confirmed that the Manchester office is also set to be down-sized as the insurer seeks to cut around 800 jobs due to digital drive.
Restructures costing the business £60m will also take place over the next two years.
Responsibility for e-trade will be handled in the regions after Swindle exit as further managers leave the provider.
Analyst firm Peel Hunt highlighted Direct Line, RSA and Saga as particularly vulnerable.
Report also found that only 14% of consumers use word of mouth when in the process of switching their insurance.
Insurers have revealed the impact from the change in the discount rate to -0.25%.
In force policies at the broker-focused part of the business grew 2.4% as the group numbers flag a £15.9m Ogden hit.
The on-demand property broker, which focuses on the sharing economy, has raised £2.5m in a funding round led by Peter Wood and Esure.
Broker business NIG's GWP was flat, while the number of in-force policies grew.
Penny James, CFO at the insurer is set to take the helm from 9 May this year.
The insurer said Connect for Brokers is designed to help brokers build a customer-centric culture across their organisation.
News of a potential sale was first revealed earlier this month.
Mallaby discusses Marsh’s takeover of JLT, cyber issues in the market and insurance fraud.
The genuine authorised firm does not sell to the public through the brand.
While the insurance news flow traditionally slows down over the summer holidays, there has still been a steady stream of people moves
Siân Barton and Ida Axling chat about the most popular stories to hit the headlines.
She takes over the role from Neil Manser.
Insurer's GWP also declines to £205.9m as Direct Line for Business continues to grow.
His departure is planned for the summer of 2019.
Fraudster sentenced to a year in prison after stealing more than £10,000 from Aviva, RSA, Allianz, Direct Line and Axa.