Simon Matson has finally apologised after comments he made about exiting employees, described as racist and abusive were highlighted in court papers, but is it enough?
How we got a hardening market: Life is getting tougher for brokers in PI and construction as premiums shoot up, says James Sharp
Diana Salmon, wellbeing manager at Allianz, explains how employers can best support their staff.
Taking a radical approach: Duncan Minty asks if brokers are on the threshold of predictive supervision?
On World Mental Health Day Matthew Reed, of Equipsme, discusses how stress can hit workers and outlines what SMEs, including brokers, can do to help staff.
Former head of GI at the FCA, Michael Sicsic, reflects on the regulator’s interim report into dual pricing.
InsurTech Futures: Vivek Banga describes how insurance tech incumbents can help to drive the industry forward.
Know your worth: Valuing a broker comes from transparency in the marketplace not secrecy, writes Robert Marshall
Following her news analysis on sexism and harassment in the regional broker space Ida Axling reflects on her own experiences.
Steve White from Biba explores how broking could develop and examines how technology will help the sector advance.
Digital transformation has effectively touched every industry and insurance is no different. Applied Systems' Jeff Purdy explores the opportunities for brokers.
Insurance Cares: Helen Lord, director of the Vulnerability Registration Service, explains how the new register can benefit brokers and the wider insurance industry.
Aviva's Victoria Keating explores how claims are changing in mid-market and outlines what good service looks like.
Ready for unrated? Brokers that use unrated providers need to make sure they’ve done their homework, says Peter Hughes
The time is right to break the silence over mental health in the workplace, writes Siân Barton
David Black, MD financial services at Google UK, illustrates how small brokers can capture the attention of millions.
Don’t get caught out: The insurance industry needs to keep an eye on the FCA’s ongoing initiatives, writes Chris Chapman
Adapting to the future: Technology is changing the way SMEs buy insurance, but brokers have a vital role to play, says Ian Stutz
Conran has previously worked for Allianz and her appointment follows a number of changes in RSA's GRS division.
He will continue to serve the company as an advisor after stepping down on 31 December, as Hiscox says the search for his replacement has begun.
Richard Finan of Arc Legal Assistance picks out some key points for the market to understand and considers what it means for motor legal expenses.
He will remain in his current position at Ardonagh.
Short-term letting using platforms such as Airbnb is on the rise. How is the insurance sector responding?
Matras had been in the role on an interim basis since Gareth Howell left the provider at the end of February.