Opinion
Opinion: Zurich's John Keppel on employee tech training
Why investing in employee tech training is essential: Insurers and brokers should re-skill employees to stay relevant, says Zurich’s John Keppel
Opinion: QBE's Steve Field on mental health and staff wellbeing
Healthy business: Looking after staff wellbeing has never been more important, argues QBE’s Steve Field
Blog: Managing cyber claims – opening the door on what goes on behind the scenes
CFC cyber claims manager Ashley Burdon discusses how cyber claims play out in real-time.
Opinion: Four cornerstones for resilience
Jaime Swindle discusses key findings from Bravo Group’s latest series of economic-focused white papers and explains how resilience will see brokers through the dark days of winter
Editor's letter: November 2020
Reasons to be cheerful: The pandemic is still ongoing and many clients are struggling, but brokers are finding ways to keep a positive outlook
Opinion: FWD Research's Simon Staplehurst on insurer reputations
Reputations at risk: Figures from FWD Research show that insurers’ reputations are at a low among brokers and customers but also reveal some reasons for optimism, writes Simon Staplehurst
Opinion: Vizion's John Sims on reforming the motor market
A jump start for motor: The motor market should look to emulate high net worth if it wants to improve the experience for customers, says John Sims
Blog: How to access the European Market after Brexit as an MGA or broker
Nikolaus Suehr, of KASKO, and David Goodley, of City Compliance share advice on setting up in the EU as the risk of a no-deal Brexit draws closer.
Blog: Making data enrichment accessible for smaller brokers
Richard Tomlinson, MD of Percayso Inform, discusses how smaller brokers can approach data enrichment and analytics to achieve their objectives.
Blog: Why brokers must use data to understand post-pandemic risk
Jeffrey Skelton of Lexis Nexis highlights the importance of digital, data and connectivity as brokers navigate a world with coronavirus.
Blog: Short-term Lets: Profit or Problems?
Tokio Marine HCC’s Marc Brewer gives brokers an overview of the specialist rental sector.
Opinion: Michael Sicsic on protecting vulnerable customers
Recognising vulnerability: Putting vulnerable customer guidance into practice will give a boost to customer retention and help build a stronger brand, says Michael Sicsic
Blog: The digital path forward
Andy Fairchild explains why the time to digitally transform is now.
Blog: How to grow a specialist customer base in four simple steps
Delegated authority schemes can help you as a broker take control of the risks they are writing and empower them to make decisions for customers. Ecclesiastical's Will Browne shares some top tips.
Blog: Do customers want a broker or a consultant?
Should brokers be moving more into a consulting role and, if so, how can they achieve this? Novidea's Ben Potts explores the question.
Blog: Real-time data helps brokers get on the front foot in flash floods
The recent heatwave, followed by storms, has heightened the risk of flash-flooding. Richie Toomey, of Lexis Nexis, explores how brokers can use data to mitigate the impact.
Blog: Elon Musk and the future of the D&O market
James Denison of Weightmans and FOIL considers the future for D&O and the prospect of further self-indemnification.
Blog: Broking is vital to help UK business recover from Covid-19
Premium Finance Week: Sharon Bishop, CEO Close Brothers Premium Finance, explains why brokers have an essential role in getting the UK back in business.
Blog: Insurance in the danger zone
The FCA BI case is dragging the reputation of the whole insurance sector through the mud. Ashwin Mistry reflects on how trust can be restored.
Opinion: Ten's Dawn Derbyshire on working with mental health issues following a brain haemorrhage
Managing director of Ten Insurance Dawn Derbyshire opens up about the experience of adapting to the changes wrought by a brain injury
Opinion: Partners&'s Stuart Reid on why brokers should be providing medical insurance
Highlighting health: With health in the spotlight more than ever, Stuart Reid asks if it is time for brokers to add private medical insurance to their product suites?
Opinion: Partners&'s Phil Barton on why focusing on price is harming the industry
What price peace of mind? Who is up for jumping out of a plane with a cheap parachute strapped to their back? Phil Barton ponders why insurance is often bought on price
Opinion: Biba's Steve White on supporting customers and colleagues through coronavirus
Challenging times require lateral thinking: By collaborating the sector can help customers and each other through the pandemic, says Steve White
Covid-19: The ultimate stress management test
Opinion: Philippa Wilkin, former underwriter and mindfulness expert, explores ways to manage anxiety during the coronavirus pandemic.