Opinion
Blog: Insurance in the danger zone
The FCA BI case is dragging the reputation of the whole insurance sector through the mud. Ashwin Mistry reflects on how trust can be restored.
Opinion: Ten's Dawn Derbyshire on working with mental health issues following a brain haemorrhage
Managing director of Ten Insurance Dawn Derbyshire opens up about the experience of adapting to the changes wrought by a brain injury
Opinion: Partners&'s Stuart Reid on why brokers should be providing medical insurance
Highlighting health: With health in the spotlight more than ever, Stuart Reid asks if it is time for brokers to add private medical insurance to their product suites?
Opinion: Partners&'s Phil Barton on why focusing on price is harming the industry
What price peace of mind? Who is up for jumping out of a plane with a cheap parachute strapped to their back? Phil Barton ponders why insurance is often bought on price
Opinion: Biba's Steve White on supporting customers and colleagues through coronavirus
Challenging times require lateral thinking: By collaborating the sector can help customers and each other through the pandemic, says Steve White
Covid-19: The ultimate stress management test
Opinion: Philippa Wilkin, former underwriter and mindfulness expert, explores ways to manage anxiety during the coronavirus pandemic.
Opinion: Mactavish's Bruce Hepburn on restoring trust and reforming the industry
Lessons to learn: Even before the current crisis, the industry was in need of a shakeup, says Bruce Hepburn
Opinion: Richard Hodson on the work of the City Forum
Leading lights: City Forum’s chairman Richard Hodson explains how the organisation is trying to keep up-to-date
Opinion: James Sharp on the future of networks
Networks or not-works? The UK could take a lead from Australia when it comes to developing networks, writes James Sharp
Opinion: Perry Appleton's Claire Russell on mental health in business
Time for action on mental health: As Insurance Age launches the Head Lines mental health campaign, broker and mental health expert Claire Russell shares her own experience.
Opinion: Brookhurst Advisory's Paul Upton on the future of underwriting
The end of underwriting? Is technology a magic bullet to generate profitable underwriting? Paul Upton asks
The Blog Spot: “Sorry” – the final word?
Simon Matson has finally apologised after comments he made about exiting employees, described as racist and abusive were highlighted in court papers, but is it enough?
Opinion: Former Ten Insurance director James Sharp on market hardening
How we got a hardening market: Life is getting tougher for brokers in PI and construction as premiums shoot up, says James Sharp
Blog: Supporting employees’ mental health and wellbeing
Diana Salmon, wellbeing manager at Allianz, explains how employers can best support their staff.
Opinion: Ethics consultant Duncan Minty on the FCA's radical approach to regulation
Taking a radical approach: Duncan Minty asks if brokers are on the threshold of predictive supervision?
Blog: Do you know how to help a stressed workforce?
On World Mental Health Day Matthew Reed, of Equipsme, discusses how stress can hit workers and outlines what SMEs, including brokers, can do to help staff.
Blog: Next steps for the insurance sector as FCA cracks down
Former head of GI at the FCA, Michael Sicsic, reflects on the regulator’s interim report into dual pricing.
Blog: A view from the industry’s oldest InsurTech
InsurTech Futures: Vivek Banga describes how insurance tech incumbents can help to drive the industry forward.
Opinion: Trident's Robert Marshall on how brokers can know their true value
Know your worth: Valuing a broker comes from transparency in the marketplace not secrecy, writes Robert Marshall
The Blog Spot: Time to say #MeToo
Following her news analysis on sexism and harassment in the regional broker space Ida Axling reflects on her own experiences.
Broker Week: The Broker of the Future?
Steve White from Biba explores how broking could develop and examines how technology will help the sector advance.
Broker Week: A Roadmap to Digital Transformation
Digital transformation has effectively touched every industry and insurance is no different. Applied Systems' Jeff Purdy explores the opportunities for brokers.
Blog: Treating vulnerable customers fairly makes commercial sense for brokers
Insurance Cares: Helen Lord, director of the Vulnerability Registration Service, explains how the new register can benefit brokers and the wider insurance industry.
Blog: The importance of claims
Aviva's Victoria Keating explores how claims are changing in mid-market and outlines what good service looks like.