The FCA BI case is dragging the reputation of the whole insurance sector through the mud. Ashwin Mistry reflects on how trust can be restored.
Managing director of Ten Insurance Dawn Derbyshire opens up about the experience of adapting to the changes wrought by a brain injury
Highlighting health: With health in the spotlight more than ever, Stuart Reid asks if it is time for brokers to add private medical insurance to their product suites?
What price peace of mind? Who is up for jumping out of a plane with a cheap parachute strapped to their back? Phil Barton ponders why insurance is often bought on price
Challenging times require lateral thinking: By collaborating the sector can help customers and each other through the pandemic, says Steve White
Opinion: Philippa Wilkin, former underwriter and mindfulness expert, explores ways to manage anxiety during the coronavirus pandemic.
Lessons to learn: Even before the current crisis, the industry was in need of a shakeup, says Bruce Hepburn
Leading lights: City Forum’s chairman Richard Hodson explains how the organisation is trying to keep up-to-date
Networks or not-works? The UK could take a lead from Australia when it comes to developing networks, writes James Sharp
Time for action on mental health: As Insurance Age launches the Head Lines mental health campaign, broker and mental health expert Claire Russell shares her own experience.
The end of underwriting? Is technology a magic bullet to generate profitable underwriting? Paul Upton asks
Simon Matson has finally apologised after comments he made about exiting employees, described as racist and abusive were highlighted in court papers, but is it enough?
How we got a hardening market: Life is getting tougher for brokers in PI and construction as premiums shoot up, says James Sharp
Diana Salmon, wellbeing manager at Allianz, explains how employers can best support their staff.
Taking a radical approach: Duncan Minty asks if brokers are on the threshold of predictive supervision?
On World Mental Health Day Matthew Reed, of Equipsme, discusses how stress can hit workers and outlines what SMEs, including brokers, can do to help staff.
Former head of GI at the FCA, Michael Sicsic, reflects on the regulator’s interim report into dual pricing.
InsurTech Futures: Vivek Banga describes how insurance tech incumbents can help to drive the industry forward.
Know your worth: Valuing a broker comes from transparency in the marketplace not secrecy, writes Robert Marshall
Following her news analysis on sexism and harassment in the regional broker space Ida Axling reflects on her own experiences.
Steve White from Biba explores how broking could develop and examines how technology will help the sector advance.
Digital transformation has effectively touched every industry and insurance is no different. Applied Systems' Jeff Purdy explores the opportunities for brokers.
Insurance Cares: Helen Lord, director of the Vulnerability Registration Service, explains how the new register can benefit brokers and the wider insurance industry.
Aviva's Victoria Keating explores how claims are changing in mid-market and outlines what good service looks like.