Data reveals dramatic drop in personal injury claims during lockdown

Claims blocks

ACSO's Matthew Maxwell Scott says claims numbers cannot continue to be cited as the reason for increasing car insurance premiums and urges the insurance sector to cooperate to improve the customer claims journey.

Data from the Compensation Recovery Unit (CRU) has revealed a big fall in the number of personal injury claims for the first half of 2020, as a result of the Covid-19 lockdown.

The data was published following a freedom of information request from the Association of Consumer Support Organisations (ACSO).

The figures showed that motor injury claims in the first quarter of 2020 (155,860) were roughly the same as in Q1 2019 (156,791), however claims in Q2 2020 fell by 35% to 94,733 (Q2 2019: 146

Only users who have a paid subscription or are part of a corporate subscription are able to print or copy content.

To access these options, along with all other subscription benefits, please contact info@insuranceage.co.uk.

You are currently unable to copy this content. Please contact info@insuranceage.co.uk to find out more.

Sorry, our subscription options are not loading right now

Please try again later. Get in touch with our customer services team if this issue persists.

New to Insurance Age? View our subscription options

Register

Sign up and gain access to five complimentary news articles every month.

Already have an account? Sign in here

This address will be used to create your account

Applied updates on commercial push

Applied Systems has confirmed Arch Insurance is about to enter the pilot phase of onboarding and will be live on the Applied Epic broker management system in April, with Iprism and Ark to follow and more promised in 2024.

You need to sign in to use this feature. If you don’t have an Insurance Age account, please register now.

Sign in
You are currently on corporate access.

To use this feature you will need an individual account. If you have one already please sign in.

Sign in.

Alternatively you can request an indvidual account here: