Insurers make Artificial Intelligence moves
Axa introduces AI bots as Allianz focuses on injury claims handling.
Axa has introduced three new Artificial Intelligence (AI) bots in a move it said would help staff across the business with admin work.
The provider has named the three bots Harry, Bert and Lenny.
According to Axa, Harry was rolled out in June 2018 and is part of the customer property claims team. It added that Bert became part of the commercial property team and Lenny the liability team at the end of last year.
Tasks
The insurer detailed that the bots are designed to pick up repetitive admin
Only users who have a paid subscription or are part of a corporate subscription are able to print or copy content.
To access these options, along with all other subscription benefits, please contact info@insuranceage.co.uk.
You are currently unable to print this content. Please contact info@insuranceage.co.uk to find out more.
You are currently unable to copy this content. Please contact info@insuranceage.co.uk to find out more.
Copyright Infopro Digital Limited. All rights reserved.
You may share this content using our article tools. Printing this content is for the sole use of the Authorised User (named subscriber), as outlined in our terms and conditions - https://www.infopro-insight.com/terms-conditions/insight-subscriptions/
If you would like to purchase additional rights please email info@insuranceage.co.uk
Copyright Infopro Digital Limited. All rights reserved.
You may share this content using our article tools. Copying this content is for the sole use of the Authorised User (named subscriber), as outlined in our terms and conditions - https://www.infopro-insight.com/terms-conditions/insight-subscriptions/
If you would like to purchase additional rights please email info@insuranceage.co.uk
Most read
- Cost-of-living crisis pushes up premium finance demand
- Video Q&A: Close Brothers Premium Finance MD Shaun Hooper
- Ardonagh strikes A$2.3bn PSC deal