Insurance Age - October 2020
Articles in this issue
Editor's letter - October 2020
Repairing reputation: How can the insurance sector move forward from the reputation shattering BI test case?
Headline makers - October 2020
The hottest stories on www.insuranceage.co.uk, the month in numbers and quotes from the biggest news stories of the month
News analysis: Judgment handed down in BI test case
Brokers react to business interruption case as insurers, policyholders and the FCA consider appeals
Opinion: FWD Research's Simon Staplehurst on insurer reputations
Reputations at risk: Figures from FWD Research show that insurers’ reputations are at a low among brokers and customers but also reveal some reasons for optimism, writes Simon Staplehurst
Opinion: Vizion's John Sims on reforming the motor market
A jump start for motor: The motor market should look to emulate high net worth if it wants to improve the experience for customers, says John Sims
Profile: Friend or foe? We meet Mactavish CEO Bruce Hepburn
Many in the insurance sector will have strong, and not necessarily favourable, opinions of Bruce Hepburn, but the outspoken Mactavish CEO tells Martin Friel that the consultant’s criticisms of brokers could lead to a fairer and more profitable industry
In-depth - Personal lines: Driving forward
Brokers had to be flexible during lockdown as drivers looked to save costs on cars they weren’t using, but the industry has responded with innovative solutions, reports Sam Barrett
In-depth - Personal lines: Taking off after the pandemic
Covid-19 played havoc with the travel industry, but once the initial confusion passed, brokers found new ways keep people protected on their travels
Market moves - October 2020
Brokers and insurers have been busy recruiting over the summer
Broking break: And finally - October 2020
Charity corner / Pets of the month