Reportage: This time it’s personal

The personal lines market has taken a hammering in recent years, but ongoing changes promise to bear fruit in the coming months and make the market a lot more palatable for insurers and brokers alike.

Intense competition, severe weather, fraud, personal injury claims and legal costs have all contributed to making the personal lines space a very hostile playground.

However, despite these existing difficulties and potential new ones, the market is evolving to not only meet its challenges, but also