News/Management

Top of the reform.

As a past chairman of the Examiner's Committee, Reg Brown is well aware of the need for change at the CII. Tim Collison spoke to him about his plans for his year as president.

On the buses.

Bus and coach insurers are managing to push through some significant rate increases. However, Steve Banner says this good news is offset by an increase in fraud and in claims costs.

All fired up.

Loss adjusters are under pressure to provide insurers with a slick, 24-hour service. Simon Threadgold says this also means forging better relations with brokers so that customers can benefit from a seamless claims handling service.

CGU sponsorship.

CGU Insurance has launched its Capable Manager sponsorship scheme in conjunction with the Open Unive...

Ian Ritchie.

Managers must have enthusiasm and vision, and, as many will testify, a determination to succeed can work miracles.

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