News/Management
Appointment at Holman Insurance Marketing.
Ian Sharpe has been appointed to handle the day-to-day running of Holman Marketing and will report t...
Loss teams for Crawford.
Crawford has put together a loss management service which brings together many different areas of ex...
Terry Wellard.
Competitive pressures should be raising service standards in the industry, but today's insurers are fighting a losing battle.
Appointment at MiniBusPlus.
Matthew Porter, previously customer support manager at MiniBusPlus, has been promoted to electronic ...
Appointment at Wilby Insurance Brokers.
Bob Brownlee has been appointed managing director of the Halifax-based Wilby Insurance Brokers. Mr B...
London roadshow.
Last month, Overheard joined the 500-strong audience for the London meeting of the General Insurance...
Last GISC roadshow sparks increase in industry feedback.
The General Insurance Standards Council has reported a significant increase in the number of respons...
Budget name set to appear in high street.
The high-street branches of intermediary chain Arnott Century are likely to be rebranded to Budget, ...
Heath Group and Lambert Fenchurch to merge in £135m deal.
The Heath Group is to merge with Lambert Fenchurch in a deal worth £135m. The deal, which is due to ...
GISC - get the balance right.
Why is Grant Ellis so concerned about "underfunding of intermediary accounts" (PB, November, p4) whe...
More adjusters court brokers.
Loss adjusters are actively seeking to develop closer relations with brokers according, to a recent ...
Loss society changes its name
The British Insurance Brokers Consequential Loss Society is to change its name to The London Business...
Online IFA index launched
The Society of Financial Advisers has launched a consumer online service designed to allow customers ...
GISC reveals membership fees for February launch.
At the first of its nationwide roadshows, Chris Woodburn, chief executive of the General Insurance S...
Ian Ritchie.
There are many 'basics' to take care of before brokers can re-open for business after the millennium festivities.
Chris Hanks.
The need to improve insurers' service levels, which is critical in their relationship with brokers, is in the news once again.
You must complain.
Never was there a better time to make demands on your insurers. For some of us, complaining does not...
Appointment at Aon Group.
Eric Warner has been appointed chief financial officer and board director of Aon Group. Mr Warner jo...
Shelves are being stacked in the CII's second online library.
The Chartered Insurance Institute has embarked on a project to create a second CII Library on the In...
Service levels drop as insurers de-skill.
Speakers at the CII conference called for the industry to ensure it has the skills to provide the best service in this time of mergers, says Shona Cronin.
"Excellent" rating for The Underwriter Insurance Company.
New London market insurer The Underwriter Insurance Company has been awarded an 'A-' (Excellent) rati...
A clear, focused strategy.
Although Investec is a subsidiary of a global group, it attributes its success to broking local and niche business, Paul Anscomb tells Shona Cronin.
Appointment at Allianz Cornhill International.
David Hall has been appointed national broker manager for Allianz Cornhill International. The divisi...
BIBA survey finds brokers unhappy with insurer service.
Insurers are failing to provide adequate service for their brokers, according to research by the Bri...