Business continuity
Beyond the policy – where brokers add the greatest value
Broker Expo 2026 Countdown: Building strong client relationships is more important than ever, with brokers focusing on risk management, claims support, specialist guidance and facilitating connections in their communities. Ida Axling investigates this topic ahead of a panel session at the event.
In Depth: Managing cyber risk in an ever-changing security landscape
In today’s interconnected digital landscape, cyber threats are becoming more sophisticated, posing serious risks to organisations and their partners. Aviva’s cyber senior risk consultant, Oliver Osei-Ofosu, explains the importance of cyber security can…
Buying or selling an intermediary: Lessons from the front line part 3 – Technology
In the final instalment of a three-part series on broker M&A, Phil Broadbery, a partner and head of PKF’s technology team, examines some of the most common IT and data-related pitfalls that broker leaders should look out for during the acquisition…
Blog: Ensuring insurance broker business resilience in times of crisis
Taking a proactive approach to disaster preparedness can reduce stress and ensure that brokers recover quicker should adversity strike. Adam Tier, head of underwriting at Ansvar Insurance, outlines the steps intermediaries can take to improve their…
In depth: Why resilience is key to an holistic risk management solution
While overseeing risk continues to be part of the insurance conversation, Martin Friel discovers there is a greater understanding that protecting a business is less about focusing on particular incidents – and more about its resiliency as a whole.
Ten ways to combat underinsurance
Brokers play a key role in helping businesses get the right amount of cover and in times of inflation, more than ever, this role becomes absolutely crucial in avoiding underinsurance, argues Nick Hobbs, chief distribution and regions officer at Allianz…
Aviva and Allianz surveys flag inflation and climate impact issues for SMEs
Inflation has toppled business interruption as the number one concern for small businesses in a survey by Allianz Commercial while separate research by Aviva has found three-quarters of SMEs believe businesses should work on reducing their environmental…
CII New Generation group warns on customer trust as report highlights barriers
The report said the insurance sector could refocus its efforts towards building trust with its customers, particularly SMEs.
Blog: Business continuity in a changing world
In Business Continuity Week, Ecclesiastical's Sarah Pearson, considers developing business resilience.
Premiums collected will not cover insurable Covid losses - report
An insurance think tank has suggested that insurers would need to collect BI premiums for 150 years to make up for predicted global losses.
The Fallout - Insurance brokers and the coronavirus pandemic
Broker Extra 2020: Brokers have faced significant challenges yet also gained some business benefits resulting from the Coronavirus pandemic. In a Broker Extra 2020 live-streamed session, an expert panel of brokers talked about their experiences.
Insurance Covid-Cast: Managing return to work risks as offices look to re-open
In the 28th episode of Post and Insurance Age’s video series we gathered together an expert panel to discuss how employers manage the return to the office, given many staff members might have anxieties about the ‘new normal’ - not least travelling to and…
Insurance Covid-Cast episode 15: Has there been a rise in cyber threats and scams during Coronavirus lockdown?
In the latest episode of Post and Insurance Age’s video series we gathered together a group of cyber experts to discuss how hackers and scammers are using Covid-19 to prey on people’s thirst for knowledge and information at this time.
In-depth - business continuity: Lockdown logistics
Insurance is an industry based on personal relationships and face-to-face meetings, how has the sector adapted to the changes imposed during the coronavirus crisis? Sam Barrett reports
Insurance Covid-Cast episode seven: Empathetic, sympathetic and offering strategic guidance – how brokers are managing clients in lockdown
In the latest episode of Insurance Post and Insurance Age’s new series of video casts brought to you while our journalists are in isolation lockdown we discuss how brokers maintain their ‘trusted adviser’ status during these difficult time.
Blog: The implications of Covid-19 for brokers
Marcus Campbell and Graham Briggs of DAC Beachcroft discuss what brokers need to know to best protect their clients as the Covid-19 pandemic continues.
Blog: Open or closed – the branch dilemma facing brokers
As the first working week of self-isolation comes to a close for many, Insurance Age content director Jonathan Swift looks at the stance brokers are taking in terms shutting up shop or keeping their branches open.
Covid-19: Ardonagh publishes continuity update
More than 70% of staff now work from home, and headcount is “typically less than 5%” at offices.
Ardonagh posts 2019 results
Losses for the group shrank as operating profit grew to £3.4m as broker reports 3.3% organic growth.
Covid-19: Software houses release continuity plans
Updated: No interruptions to services are expected, but some staff are expected to remain at their offices.
Applied Systems implements remote working globally
Software house has also introduced measures to enable its clients to follow suit.