Personal
FCA claims data shows customers get a ‘far better outcome’ via advised broking - Blanc
The FCA’s claims data on personal lines shows customers get a ‘far better outcome’ when taking advise through brokers, according to Aston Lark chief executive Peter Blanc.
AM Best downgrades Qatar Insurance Company ratings
Ratings agency AM Best has downgraded the financial strength and long-term issuer credit ratings of Markerstudy-affiliated Qatar Insurance Company to A- (Excellent) from A (Excellent).
Fair value? Which household insurers are rejecting the most claims?
Ageas, Axa UK and LV have some of the highest claims rejection rates in home insurance out of all the insurers who work with brokers, Financial Conduct Authority figures show.
Only 8% of broking CEO and 5.4% of chair roles held by women
With gender diversity falling in key regulated senior management functions at brokers and lagging behind the low levels in the FCA-regulated financial services sector Insurance Age takes a deep-dive into which posts are held by women as our Broker…
Stark FOI data reveals scale of broking’s gender diversity leadership gap
Broking’s lack of gender diversity in key senior management function roles has got worse since 2020 with the sector also falling behind the current low levels set by the FCA-regulated financial services industry, a Freedom of Information request by…
Broking Success: Partnership power
Stuart Reid, non-exec chair of Partners&, explains why a penchant for buying does not make the broker a consolidator and how staying true to its founding ideals has helped it grow – with more to come
News analysis: Why are brokers offshoring to South Africa?
Complete Cover recently became the latest personal lines broker to offshore some of its operations to South Africa. Saxon East explores the attraction for intermediaries in outsourcing to a country over 6000 miles away from the UK
Editor's letter: Broker offshoring - will it reach a full scale ‘Boom’?
Writing about insurance at the beginning of the 21st century, offshoring was very much in vogue.
Under 20% of firms meet FCA expectations on attestation records
Only 11 out of 66 firms in the Financial Conduct Authority’s general insurance pricing review provided attestation records that met the regulator’s expectations.
Turnover tops £20m at Alan Boswell after reshuffle
Alan Boswell Insurance Brokers has posted a 50% leap in turnover to £20.75m in the year to 31 March 2022 after a re-organisation brought two sister-companies into the firm.
Residential property specialist Deacon rebranded to Gallagher
Specialist residential property broking business, Deacon, will be rebranded as Gallagher on 5 December, the consolidator has confirmed.
One Broker buys Uttings Insurance Brokers
East Anglia’s One Broker Group has bought Uttings Insurance Brokers in Norfolk for an undisclosed sum.
Ghost broking still a major problem as Aviva’s application fraud rises 16%
Aviva’s application fraud is on the rise, with ghost broking making up 15% of all policy fraud.
Qlaims launches ATE service
Qlaims has extended its claims assistance to provide after the event services to its brokers.
Fitch warns of deteriorating outlook for UK insurers
Fitch Ratings has delivered a split forecast for 2023 with the outlook for company market insurers deteriorating while London Market players have a ‘neutral’ ranking.
FCA sinking 'into a quicksand’ – brokers react to latest threat on fair value
The Financial Conduct Authority is sinking 'into a quicksand’ as it ups the ante over insurance firms failing to offer customers fair value.
Ardonagh restructures UK commercial and retail MGA offerings
Ardonagh has reorganised its UK commercial and retail MGAs, with businesses and brands aligned by client type across its platforms, Insurance Age can reveal.
FCA takes aim at gap between industry statements and results of first value measures data
The Financial Conduct Authority has warned it will consider which tools it can use to protect consumers as it unveiled its first personal lines value measures data.
PIB swoops for personal lines specialist Jigsaw Insurance
PIB is poised to buy Harrogate-headquartered broker Jigsaw Insurance Services Plc for up to £24.12m in cash marking a significant step in personal lines for the consolidator.
FCA to release crucial personal lines value data ‘imminently’
The Financial Conduct Authority is set to release value measures data ‘imminently’ that will play a crucial role in helping brokers benchmark whether their products offer value.
MD of AbbeyAutoline urges brokers to pledge their commitment to D&I
Managing director of AbbeyAutoline, Julie Gibbons, has called on brokers to formalise their policies and pledge their commitment to diversity and inclusion.
Ardonagh posts double digital advisory growth but retail fall
Ardonagh achieved 12.1% growth in advisory income in the third quarter but turnover in retail dropped 11.3%.
Ex-Policy Shop CEO Sean Byrne joins Got You Covered as MD
The Policy Shop founder and former CEO Sean Byrne has joined niche motor and personal lines insurance broker Got You Covered as managing director, reporting to CEO Rob Leigh.
Biba schemes provider Renovation Plan ties up with Axa
Renovation Plan has teamed-up with Axa as its exclusive partner for all the specialist home renovation provider’s insurance products.