Chartered Insurance Institute (CII)
CII: Brokers outscoring insurers and aggregators over customer loyalty
New data published by the Chartered Insurance Institute today has revealed that professional brokers are doing more to build consumer loyalty and confidence than price comparison sites, banks and building societies, or insurers themselves.
CII opens for applications to 13th year of New Generation Programme
The Chartered Insurance Institute is seeking the industry’s rising stars for its 2024 New Generation Programme.
People Moves: 10 – 14 June 2024
Keep up to date on the latest personnel changes in insurance.
Bissell & Partners adds Lloyd’s broker status to offering
Bissell & Partners has been authorised as an independent boutique Lloyd’s insurance broker.
People Moves: 29 January – 2 February 2024
Keep up to date with the latest insurance personnel moves.
Matthew Hill named CEO at the CII
The Chartered Insurance Institute has appointed Matthew Hill as group CEO joining in early April.
CII to transfer £2m of charitable funds to The Worshipful Company of Insurers
The Chartered Insurance Institute’s charity, the Education and Training Trust, is set to transfer its net assets of about £2m to The Worshipful Company of Insurers.
CII confirms Gill White as acting CEO ahead of Vallance leaving early
The Chartered Insurance Institute has confirmed that current chief customer officer Gill White will become acting CEO at the end of December when Alan Vallance leaves ahead of schedule.
Sense Risk Solutions founder Emily Kenna: A culture of flexibility is key for success
Based in Bristol, Emily Kenna, founder and director, started Sense Risk Solutions in 2019 with the aim of educating clients on what insurance is best for them.
Third year of institute operating losses at CII
The Chartered Insurance Institute has revealed an operating loss of £760,000 for 2022 in its institute division, where revenue and membership fell as the wider group swung back to overall profit.
CII on the hunt for new CEO again after Vallance departs
The Chartered Insurance Institute Group has today confirmed it is looking for a third CEO less than two years after incumbent Alan Vallance announced plans to take an equivalent role at the Institute of Chartered Accountants in England and Wales.
CII New Gen broker team to tackle talent gap through TikTok and Instagram
The Chartered Insurance Institute 2022/23 New Generation Programme Broking group has launched a new social media-based campaign to address the insurance industry’s talent gap, and common misconceptions around insurance careers.
Biba recruits standalone public affairs manager from FTSE 100 firm
The British Insurance Brokers’ Association has appointed Shayne Halfpenny-Ray, social affairs manager at Phoenix Group, as its new head of policy and public affairs.
Ardonagh, Aston Lark, Marsh and WTW staff among those chosen for CII New Gen broking group
The Chartered Insurance Institute has announced the 2023/24 broking group cohort of the New Generation talent programme.
Stuart Reid adds MGA to his NED portfolio
Insurtech MGA, Qlaims, has recruited Stuart Reid as a non-executive director.
My Perfect Broker Week: Bletchley Group’s Angela Irvine
To tie in with the first-ever UK Broker Week, we asked our speakers to outline what their perfect working week would look like. Birmingham Insurance Institute president and Bletchley Group sales director Angela Irvine shares her thoughts.
CII unveils two new training courses
The Chartered Insurance Institute has launched two leadership-focused training programmes starting in October.
‘A major breakthrough’ – ChatGPT bots to revolutionise broker customer service
Ignite Insurance Systems has launched a super-advanced artificial intelligence bot to answer insurance customer queries. Technology enthusiasts believe this is the start of an AI-powered chatbot revolution in dealing with customer interactions. But this…
Only 32% of SME brokers understand ESG aims – CII research
Fewer than a third of staff at small brokers understand the environmental, social and governance (ESG) goals of their firm, according to the research from the Chartered Insurance Institute.
Former CII COO Bissell appointed Cila executive director
The Chartered Institute of Loss Adjusters has appointed John Bissell as executive director. He will take on the leadership role in September 2023.
CII and PFS row erupts again with two PFS director resignations
Two independent directors of the Personal Finance Society have resigned and committed to proposing a motion at the PFS annual general meeting in September to block the Chartered Insurance Institute or another entity from gaining control of its £19m funds.
CII opens 2023 New Generation Programme for applications
The Chartered Insurance Institute is looking for the leaders of tomorrow as it opens up its 2023 New Generation Programme with a deadline for applications of 7 August.
Interview: Melissa Collett
Melissa Collett left the CII at the end of May. A champion of professionalism and customer fairness, she has some wise words for an insurance industry on the brink of change.
People Moves: 15 – 19 May 2023
Keep up-to-date with the latest insurance personnel moves.