Spotlight - Personal lines: The path ahead in personal
Is personal lines broking dead? That’s news to the brokers who are using tech innovation and new business models to stay on top. Martin Friel reports
Life as a personal lines broker must be tough. Imminent failure of the market has been predicted for decades amid reports that broker faith in their insurer partners’ claims of dedication to the broker channel is flagging.
Customers are increasingly moving away from advice to self-service and online purchasing. And on top of all that, core markets of motor and household are under constant regulatory and pricing pressures.
Take the motor market for example
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