Insurance Age - September 2020
Articles in this issue
Editor's letter - September 2020
Back to business: Finding reasons for hope amid the looming recession
Headline makers - September 2020
The hottest stories on www.insuranceage.co.uk, the month in numbers and quotes from the biggest news stories of the month
News analysis: Can brokers weather the recession storm?
With some sectors hit harder than others and reputational damage from unpaid business interruption claims fresh in clients’ minds, the coronavirus recession could be unlike any experienced before
Opinion: Michael Sicsic on protecting vulnerable customers
Recognising vulnerability: Putting vulnerable customer guidance into practice will give a boost to customer retention and help build a stronger brand, says Michael Sicsic
Blog: Insurance in the danger zone
The FCA BI case is dragging the reputation of the whole insurance sector through the mud. Ashwin Mistry reflects on how trust can be restored.
Broking success: Walmsleys’ managing director Steven Moore
Future proof: Walmsleys’ managing director Steven Moore tells Insurance Age how the broker is embracing technology while maintaining traditional ways of working and how it is coping with Covid-19
In-depth - High net worth: Opportunities in a tough market
Rising rates, withdrawing providers and the Covid-19 crisis have hit the high net worth market, but customer service and clever use of technology could help brokers win and retain clients. Sam Barrett reports
In-depth - High net worth: Water torture
Escape of water claims can be very expensive, but convincing clients to install leak detection systems could save brokers and customers time, money and a lot of inconvenience. Sam Barrett writes
Survey: What direction should commercial and agricultural insurance e-trading be taking?
Brokers explain how providers can improve the commercial and agricultural insurance e-trading experience for a survey conducted by MS Amlin and Insurance Age
The stats: September 2020 - The Acturis Premium Index
The hardening market along with the Covid-19 crisis has continued to push premiums up in the majority of product lines represented in the Acturis commercial broking index, fleet being the notable exception.
Market moves - September 2020
Brokers and insurers have been busy recruiting over the summer
Broking break: And finally September 2020
Charity corner / Pets of the month