Blog: Insurance in the danger zone
The FCA BI case is dragging the reputation of the whole insurance sector through the mud. Ashwin Mistry reflects on how trust can be restored.
“FCA goes to court for judgment on businesses denied coronavirus insurance claims.”
Whoever would have predicted national press headlines like that six months ago? Yet, as we are constantly being reminded, these are extraordinary times. And this is undoubtedly a very dangerous moment for the relationships we have with our customers.
At the start of the pandemic many businesses were under the impression they would be covered for pandemic.
This proved not to be the case.
Now the regulator
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