Deputy editor, Insurance Age
Siân joined Insurance Age in 2014 as commissioning editor and since then has broken a series of exclusives while looking after features and leading on roundtable coverage for the magazine.
In her spare time Camden-dweller Siân enjoys adding to her fledgling vinyl collection, the cinema, running and reading. She also likes to escape the city as often as she can in order to go horse-riding and enjoy the countryside.
Applied’s customer experience expert Kris Hackney explains why brokers need to become truly digital and highlights how customer journeys are changing.
Investment in Applied Systems is not a sign of disruption to come and “testament to the independent agent being strong”.
The tech giant has invested a nine figure sum in the software house but CEO Reid French said brokers should not be concerned about data sharing or disintermediation.
The criminal “mastermind” behind the multi-million pound cash-for-crash schemes is on the run and police are appealing for help to find him.
Lee Mooney has been promoted from the CRS Regions North business looking after brokers.
Lucas, who joined following Stackhouse’s buy of Lucas Fettes, will remain with the company as planned.
Aviva Broker Community is set to offer same day response times, discounted compliance packages and free learning tools and the club will be chaired by former Aston Scott CEO Andrew Scott.
Former LV boss Phil Bunker will chair the board as George Storey retires.
The deal adds around £2.5m in GWP to the Scottish broker’s numbers.
Insurer claims the product, which covers social media and reputation, is the first of its kind.
ABI research shows there are 60% fewer women at board level and that the biggest single reason for seniority gaps is motherhood.