30 minutes with: Ardonagh's Rob Worrell

Rob Worrell

Rob Worrell joined Ardonagh Advisory – which includes Towergate, Ethos Broking and the networks business – in 2017. Insurance Age caught up with him to find out what has changed for the £4bn GWP broker

What have been the key changes for Ardonagh Advisory since you joined in 2017?

I don’t think there’s been key events in terms of revolution. I think there’s been an evolution of the business.

There were lots of great people and lots of great behaviours and wonderful resilience, but I wasn’t hearing the word client enough in conversations. As I look back on that four-and-a-half year journey, I think it’s wonderful that we’re now a truly client-centric business. That’s the of evolution of the

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