As Biba focuses on improving access to insurance in its manifesto, commissioning editor Laurence Eastham considers where changes will occur in 2020.
Manifesto includes 37 commitments and 29 calls for action across nine key areas including regulation, broking challenges, Brexit, and transport.
Government body welcomes the FCA's proposition to ban dual pricing as it publishes update a year on from the Citizens Advice super-complaint.
Michael Lawrence, broker distribution and underwriting director at LV, considers the headlines of 2019 and Simon Mabb, group managing director at Romero Insurance Brokers, predicts those of 2020.
Alastair Christopherson, group managing director at The County Group, shares his reflections on 2019 and how brokers should be preparing for the year ahead.
Andrew Brown-Allan, CMO at Carrot Insurance, explains his year in insurance and what we can expect next.
David Martin, head of retail management at Zurich UK, looks back at 2019 and Ashwin Mistry, chairman at Brokerbility, looks forward to 2020.
Readers were most interested by the decision of MS Amlin to exit nine lines of business following a strategy review.
Ann Peel, technical consultant at Insurance Compliance Services, discusses the potential impact of the FCA's latest interventions.
The Be Wiser boss reflects on the top insurance issues of 2019 and shares his predictions for the industry in 2020.
Data from the regulator shows a sharp increase in the number of warnings issued to the market.
CII survey highlights there is more for the industry to do to tackle the loyalty penalty.
Fitch warns that the FCA's potential ban on dual pricing can lead to "significant strain" as it declares a negative outlook for UK home and motor insurers.
Regulator issued new guidance on how brokers and providers can best serve customers.
Firm said it would apply price increases to keep its full-year loss ratio within target.
Analyst firm Peel Hunt highlighted Direct Line, RSA and Saga as particularly vulnerable.
Research by Willis Towers Watson and Confused.com also shows continuing fluctuations in average premiums.
Consumer Intelligence CEO Ian Hughes points to opportunities for brokers as the industry deals with the "crack cocaine" of insurance, dual pricing.
Experts say the FCA should also consider value and quality of service, after the regulator hinted at a potential ban on dual pricing in its interim report.
Former head of GI at the FCA, Michael Sicsic, reflects on the regulator’s interim report into dual pricing.
Christopher Woolard outlined the findings of the regulator’s general market study into pricing and pledged to examine industry impact of the recommendations.
The sector has welcomed further consultation on the proposals which include a potential ban on dual pricing.
Regulator publishes interim findings in its general insurance pricing practices market study and states that the home and motor insurance markets are not working well for customers.
Underlying profit before tax fell 22.6% in retail broking and 53.3% in underwriting.