Dual pricing
Industry urged to tackle dual pricing
Citizens Advice calls for dual pricing discussion to “begin from the assumption that pricing differences are unfair” at Parliamentary meeting of regulators and trade bodies.
Customer trust in insurance drops
Research is published just a day after a Go Compare study claimed customers are caught in a £1.2bn auto-renewal “loyalty trap”.
Quizzical questions: 04 January 2019
Test your knowledge of the week's news with our topical quiz.
Insurance Rage: Ian Hughes on getting the industry off dual pricing "crack cocaine"
Should this be the insurance industry's New Year's resolution?
Review of the year: December 2018
Aviva's claim that it would disrupt the market with its new subscription-style product got brokers talking in the final month of the year.
Predictions for 2019: Park's Marc Loud
Broker predicts liability market hardening, greater onus on job training, and that vulnerable customers will be looked after better.
Review of the year: October 2018
Dual pricing – the “crack cocaine” of insurance - was the headline article of the month for brokers.
ABI responds to CMA’s pricing investigation
Competition watchdog criticised the sector and called for pricing intervention options.
Insurance in the firing line as CMA calls for pricing intervention to be on the agenda
Competition watchdog responds to Citizens Advice super-complaint.
Customers brand “sneaky” dual pricing “exploitative”
78% called for a ban on insurance firms charging higher prices for renewals than new business.
Quizzical questions: 07 December 2018
Test your knowledge of the week's news with our topical quiz.
The Blog Spot: Solving dual pricing with three figures
In an excellent piece in The Times last month was a reference to a suggestion – that renewal invitations should in fact have three prices on them.
Aviva aims to disrupt the market with new subscription-style product
Provider to tackle dual pricing with new home and motor offering.
CMA to step up its interest in vulnerable customers
Body still working on investigation following the super-complaint from Citizens Advice, which slammed dual pricing practices in insurance.
The Blog Spot: Two sides to the perception gap
The frustration is that insurance has so much to be proud of.
Dye points to pricing changes following claims inflation
Property claims are increasing as Allianz warns that theft is on the up and calls on brokers to carefully communicate with customers and make use of risk management services.
Podcast: The top five stories of the week
The Insurance Age team discuss the top five stories from the past week featuring fines, the FCA, Ardonagh and Reich.
Quizzical questions: 2 November 2018
Test your knowledge of the week's news with our topical quiz.
FCA points to “remarkable” insurer failings as it launches “fundamental” market review
Chris Woolard on why the regulator felt it had to act.
Industry keen to work with FCA following dual pricing review
Biba and the ABI welcome the FCA's move, agreeing with the regulator that the market needs to work as well as possible for all customers.
FCA calls on industry to continue work on dual pricing
Regulator points to guiding principles from Biba and the ABI published in May this year.
FCA boss’ CEO letter warns of failures, dual pricing and risk of discrimination
Andrew Bailey sends pricing practices warning.
FCA to tackle dual pricing in general insurance market study
Chief executive highlights it will consider “all possible remedies” to make the market work for consumers.
Broking Break - Your Top Five
In a busy week for news brokers wanted to read about potential deals, premium finance, senior departures from insurers and the "crack cocaine" of insurance.