Claims
Axa’s Jon Walker on consistency for brokers in new role
Having been made CEO of newly created Axa Insurance UK in March, Jon Walker sets out his approach to the role and what the provider is doing for brokers.
Aviva survey ranks broker priorities ahead of Biba conference
Strengthening partnerships with insurers is the top priority for brokers ahead of this year’s British Insurance Brokers’ Association’s conference, according to Aviva’s latest Broker Barometer.
Axa makes triple May moves
Axa Insurance UK’s partnership with Commercial Express has gone live, as the insurer also enhanced its risk management proposition for fleets and rolled out a 24/7 commercial motor claims reporting service.
Home insurance premiums tick down in Q1 – ABI
Household property premiums fell in the first quarter of the year, the fourth drop in a row according to the Association of British Insurers.
FCA launches probe of claims management companies
The Financial Conduct Authority has launched a market review over worries that consumers are being failed by some claims management companies and law firms.
Stress awareness: Employers' responsibilities
Despite the potential financial impact on businesses due to employee stress, many employers do not understand their responsibilities related to stress. Sarah Garner, Solicitor at ARAG Law, takes a look at what the law says your employer needs to do about…
Flaxmans opens claims insight library for brokers, legal advisors and insurance practitioners
Flaxman Partners has launched The Flaxmans Library, offering insight into why claims fail and where misunderstandings arise in practice.
The Renters' Rights Act: What it means for landlords and how support works
The Renters’ Rights Act introduces the biggest changes to the private rental sector in many years. This content focuses on the implications for landlords, important actions to be aware of and the changes that are most relevant to legal expenses insurance…
Aviva makes third acquisition in three years buying long standing partner
Aviva has acquired DisasterCare Group in a move that it believes will strengthen its disaster recovery and restoration capability, as well as support a quicker end-to-end property claims process for customers, brokers and partners.
Biba 2026 Countdown: QuestGates’ Dave Clare
Dave Clare, operations director - building consultancy division of QuestGates, highlights the importance of getting the fundamentals right and raises the possibility of doing a turn singing My Way dressed as a calculator.
Qlaims adds household loss recovery insurance on Acturis
Managing general agent Qlaims has launched household loss recovery insurance on Acturis, in a move it claimed gives brokers easy access to its product.
Interview: Hiscox UK CEO Jon Dye on plans to create a ‘bigger and better specialist’ insurer
Having joined in 2022 as UK CEO, Jon Dye has certainly made a mark in terms of the Hiscox retail arm’s results and recruitment. Jonathan Swift asks him how he plans to maintain an upward trajectory against the backdrop of a soft market and economic…
Graham Gibson joins Sicsic
Sicsic Advisory has appointed former Allianz claims boss Graham Gibson as a senior consultant.
Windstorm Goretti losses grow to £417m
Perils has raised its estimate of the insurance market loss from windstorm Goretti to €479m (£417m) from €467m.
FOS trims forecast for insurance cases
The Financial Ombudsman Service has lowered its prediction for insurance cases in 2026/27 to 41,100 as it confirmed an increase in the compulsory levy from £70m to £86m.
Online betting: How to spot legitimate sites and avoid scams
Online betting has rapidly transformed the landscape of gambling. But how can you check if a betting site is legitimate and what are your legal options if your online gambling retailer won’t pay out? Simon Roberts solicitor at ARAG Law delves into the…
Ex-DLG/LV claims boss Milliner joins Axa
Axa Insurance UK has appointed Martin Milliner as chief claims transformation officer.
Meet the MGA: Kovrilo co-founder and commercial director Sonia Habib
Kovrilo co-founder Sonia Habib speaks to Jonathan Swift about how its use of technology, adherence to claims excellence and a pick n’ mix modular approach means the start-up MGA is much more than just another commercial combined player.
Hyams to return as Claims Consortium Group CEO as Brady exits
Claims Consortium Group has revealed Matt Brady will be stepping down as CEO with its inaugural CEO, Jeremy Hyams, returning to the role.
Biba adds Woodgate & Clark as associate
Loss adjusters Woodgate & Clark has become an associate of the British Insurance Brokers’ Association.
Renters' Rights Act: What landlords need to know (In depth)
The Renters’ Rights Act received Royal Assent on 27 October 2025. While the Act is now law, its provisions will be phased in across three stages, starting 1 May 2026. Read this content to find out what’s changing, when, and what it means for landlords.