Opinion: The world of work has changed – can you?

Working from home

Post-pandemic insurance brokers are still trying to get to grips with how to strike a balance when it comes to where employees work. With the battle for talent more fierce than ever, Andrew Mawson, founder of AWA, offers some advice on remaining fit for purpose in 2023 – and beyond

The world of work has changed for good, and so must the insurance sector if organisations hope to keep their best people and attract the talent they need. Failure to act could leave them with a big hole in their skilled and knowledgeable workforce. The pandemic has triggered a re-evaluation of lifestyles and priorities for white collar workers.

Our recent study of nearly 80 offices in 13 countries, representing nearly 80,000 employees, has revealed a seismic shift in working patterns. From a

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