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People Moves: 5-9 September 2022

People moves

Keeping you up to date with the latest insurance moves.

Featuring: Gallagher, Markel International, Aon, QBE

Gallagher bolsters claims team with senior appointment

Gallagher has appointed Phil Daly as claims director for its UK retail division.

Daly brings over 30 years of operations and claims experience and has recently worked with Hastings Direct and spent 20 years at Zurich.

In his new role, he will oversee all of Gallagher’s UK retail claims operations, working closely with its existing regional claims teams. He will report to chief

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AIG adds Clifford after Neal U-turn

American International Group has appointed Adam Clifford as CEO of international commercial insurance as he rejoins the insurer in the latest leadership development since the recruitment of John Neal was called off.

End of Year Review 2025: Alps’ Michelle O’Reilly

Michelle O’Reilly, managing director at Alps, expresses disappointment that whilst some parts of the market have talked a good game on innovation and customer care, they have not followed through; and predicts 2026 could be the year the Financial Conduct Authority steps in with tougher measures on home insurance claim declinatures.

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