Ruling forces rethink over ash cloud payouts


A landmark decision by the Financial Ombudsman Service (FOS) could lead to a new round of payouts from insurers to air travel passengers affected by the ash cloud from Icelandic volcano Eyjafjallajökull in April 2010.

In December 2010 the FOS had originally ruled in favour of Mrs B, stating she should be paid her delay claim by her insurer as wind-borne ash constituted “poor weather conditions”.

However, the Ombudsman gave the insurer the right to request the case be dismissed so that it could

Only users who have a paid subscription or are part of a corporate subscription are able to print or copy content.

To access these options, along with all other subscription benefits, please contact [email protected].

You are currently unable to copy this content. Please contact [email protected] to find out more.

To continue reading...

You need to sign in to use this feature. If you don’t have an Insurance Age account, please register now.

Sign in
You are currently on corporate access.

To use this feature you will need an individual account. If you have one already please sign in.

Sign in.

Alternatively you can request an indvidual account here: