In-depth: Making connections

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Innovation and technology have taken hold of the industry and brokers and insurers are urged to keep up as new devices and apps are changing the way customers buy insurance

The modern market

 

With the connected home, telematics, smartphones and big data set to shake up insurance, brokers will have to keep up to date with new technology and watch out for disruptors to the market

 

InsurTech, digital innovation and finding new ways of using technology to sell insurance, is changing the industry and experts predict the marketplace will look very different five years from now.

While insurance specialists say the increasing use of customer data will enable brokers and

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